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Conklin Chevrolet Salina

(200 reviews)

Reviews

(200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Helpful and fast!

My car had engine trouble in the morning on my way through town during a cross-country road trip. I was on my way to school and didn’t have time to stay another night in town for an overnight repair. The staff, and especially Mike, were incredibly understanding of the situation and helpful in getting us back on the road as quickly as possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Glad we were able to assist you and get you back on the road. We appreciate your business. Gerard Smith - General Manager Conklin Salina

Great experience

Matt S and Larry were friendly, knowledgeable and have great people skills. We do not have any complaints whats so ever. We would recommend Conklin cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Angela for the great review and I will pass this on to Matt and Larry. Gerard Smith - General Manager Conklin Salina

Trenton

Tim and the guys where extremely helpful and went outta there way to make the process as easy as could possibly be. I would highly recommend to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Trenton for the great review! Gerard Smith - General Manager Conklin Salina

Service and Front End Alignment

Conklin Cars Service Department is the most honest and professional service company I have ever dealt with over the years. Nobody Better!!!! I dealt with Mike and he treated me like a family member!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you James for the awesome review! Please let us know if we can assist you any further. Gerard Smith - General Manager Conklin Salina

Customerv

Excellent customer service- bought my Toyota Prius used from them in 2013- it now has over 200,000 miles- all service has been with Conklin Toyota- they go above and beyond in their service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate all of you business over the years. Please let us know if you need anything. Gerard Smith - General Manager Conklin Salina

Fantabulous job!

I am thankful that they are so upfront and honest on every issue presented and every single penny spent. I was totally surprised at how fast they were able to give me my diagnosis and to fix the issue. Thank You! Job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Glad we were able to assist you and get you back on the road. We appreciate your business! Gerard Smith - General Manager Conklin Salina

Owner

Friendly .. did a great job explaining and letting us make the decision. Helpful courteous knowledgeable. Would buy another vehicle from him. Patient not pushy. Good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for you business and hope you enjoy you vehicle for years to come. Please let us know if we can assist you any further. Gerard Smith - General Manager Conklin Salina

Great with a concern

Staff person did not record the miles correctly. Actual miles was 40740 and it was recorded as 50000. Synthetic oil is used , so the next oil change is 10000 miles. It always shows as 5000 miles. Staff should over ride information. Next oil change on sticker as 55000, but with 10000 miles should be 50,740 if the correct mileage would have been recorded correctly and adjusted for the 10000 mile interval. This is not acceptable practice. I made the corrections on my receipt and sticker. Otherwise, overall experience was very good. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Margie, I am looking into this with our Service Department Manager. Thank you for bringing this to my attention and I am sorry for any confusion we may have caused. Gerard Smith - General Manager Conklin Salina

Awesome service, Sean C and Larry were both Awesom

Awesome service and I really appreciate a salesman who is not pushy in the sales. Sean C and Larry were awesome during the whole process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad you enjoyed our sales process and we appreciate your business! Gerard Smith - General Manager Conklin Salina

Short notice efficiency

The title says it. Scheduled 22 hours earlier. Truck taken in and back out on time. Loaner car helpful for shopping during the wait. Good, pleasant staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your business! We appreciate you taking the time to give us this review. Gerard Smith - General Manager Conklin Salina