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Fox Marquette Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (532 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (532 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great sales staff

The sale went quickly and smoothly. Joe did a great job of going over the new car and gave us a fair price and trade in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast, efficient service.

They were very quick with an estimate of costs and time. Free refreshments available. Shuttle service offered. They washed my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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fox motors marquette mich great dealership

I just got a used car from fox and it was very easy, Kent was like a friend I have not seen in years he greeted at the door and me feel welcomed. the car was sit even all the paper work to put car in my name. meeting all of the people was great now I can put a face to a name I will go back when it is time to buy again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent people to work with! Couldn't be happier

The sales manager and my salesman make it happen!! Hands down. I just tell them what I am looking for and the price range I need to be in. They are given tools make it happen! Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Forester 2016

the staff is courteous vehicle options are clearly laid out i'm a repeat customer and feel like more complex questions are clearly answered/explained

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service-clean facility

Very nice Facility/environment to welcome and deal with customers. Everyone was professional and courteous throughout the process. Joe Oleksy our salesman we've dealt with before a year or so ago buying our new ford 150 pickup truck through Fox Marquette and my wife and I have found him to be very professional, helpful and accommodating. There was no pushing us to do this or that when buying the vehicle. Just pros and cons but in the end the decision was left to us. We've experienced pushy salesmen at other dealerships in the past and Joe was not one of them. The entire process was as seamless as we could have hoped and the transition into our new Subaru went off without a hitch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Well managed, competant and courteous

All my concerns were addressed and taken care of. Everything they did was explained and suggestions made for future appointments. Everyone is very friendly and courteous and all done in a timely manner.,All my concerns were addressed and taken care of. Everything they did was explained and suggestions made for future appointments. Everyone is very friendly and courteous and all done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very good service, excellent facilities.

Fairly quick (under an hour), friendly service manager, good service. Had oil change and tire rotation done. I don't normally say enough to have 20 words in the review and I find this part of the feedback process to be a pain.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil Change

Person at front desk was wonderful. Same evening as my oil change my tire light came on and my car died 2ce. Coincidence?? I don't know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

I was impressed with Fox Marquette's professionalism, promptness, and helpfulness making my purchase an enjoyable experience. Look forward to dealing with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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