Reviews
Accomadating and easy
Bill was not only pleasant but had a car waiting at enterprise for me. Liz also was very pleasant, did her job with a smile
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
Friendly - helpful - pressure free
Very helpful - best experience I’ve had with a car dealer - no pressure and they showed me exactly what I was looking and would use the dealership again for my next car purchase
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
Always professional
Went in for an inspection. Mechanic concerned about dark transmission fluid and suggested it be taken care of today since mileage was almost at 48,000 and this was required service at 50,000. Saved me another trip for service, wait time, etc. because of attention to detail.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
Excellent dealership
Everyone was extremely personable and helpful- the transaction was easy rather than tedious and drawn-out as purchasing a car can often be. Thank you, Grand Prize!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
Excellent times 2
My husband leased a pickup from Grand Prize last year and I just leased an XT5 this week...Rich was so accommodating, took very good care of us...very pleased with our experience at Grand Prize!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
No headaches
Jon was easy to deal with, friendly and helpful. We had no problems at all. We were not sure what type of car we wanted . Jon showed us the options and we quickly decided the Malibu was the right car.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle and put you behind the wheel of your Malibu. We hope to see you back for scheduled maintenance or anything else we can help you with! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
Robert and the sales manager were great.
As a GM employee I felt well taken care of. I'll be back to trade in my 2015 Tahoe in a couple of years and look forward to my experience again. Thank you. Paul
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
So happy! 😁
We are very pleased with the excellent service received at Grand Prize! Maurice was so kind, knowledgeable and experienced. He assisted us to find the perfect car for us!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this review, Maureen. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
Wonderful overall experience
Salesman Marc was friendly, knowledgeable and no pressure. He conducted himself in a pleasant and professional manner. The car was prepared nicely and with a full tank of gas for delivery.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your feedback, Terrain owner. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
Great experience once again!
Always a pleasure working the Chris at Grand Prize. This is our 3rd vehicle purchased from Chris. He is the best always answers calls/emails and follows up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gina, thank you for your loyalty to our dealership and for taking the time to write this review. Chris’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net