Reviews
Excellent!
Excellent service, honest and timely. Always have a good experience when bringing my car to Grand Prize, never try to over sell me something I don’t need and that’s a plus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
Terrible Experience Scammers
I went to Grand Prize Chevrolet of Nanuet NY... From the beginning it was nothing but a scam from the pricing to sales help that couldn't be bothered to wait on you to Management when asked for a call back couldn't be bothered. Don't waste valuable time shopping at Grand Prize the only Grand Prize is never having to go back
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Regards, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
2020 Colorado
Charles Cernaro and Joe LaVine are consumate professional's. Their courtesy, knowledge and hand's on care were incredible. My family and I will always purchase our vehicles from Grand Prize. We Love Charles Cernaro. A+++++++ 5 Stars *******
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback! We are happy to hear about your positive experience at Grand Prize Chevrolet Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
Very efficient sales team. Easy to work with, questions...
Very efficient sales team. Easy to work with, questions are answered in a timely manor. Made the purchase process smooth and exciting. Would puchase other vehicles from them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
staff very pleasant and knowledgeable.
Linda was very pleasant to deal with, her knowledge of the the vehicle was excellent. she was able to come to an agreement price that was acceptable for both of us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback! We are happy to hear about your positive experience at Grand Prize Chevrolet Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
\surprised
Was surprised that I didn't wait as long as I thought I would for excellent service. My whole car was serviced and inspected. Thank kyou
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
The service Rich Santana provided was excellent and staff...
The service Rich Santana provided was excellent and staff was polite and helpful. The finance woman was excellent as well. Very knowledgeable. I enjoyed the experience at this dealership. I would comeback for another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
Excellant
went in to find out about returning our lease and they were able to take care of another as well. We saw another auto we liked, The roof crossbars really dress up the vehicle and the inside cover looks good
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
The best
I went in for one thing and they were able to take care of another as well. The roof crossbars really dress up the vehicle and the inside cover looks good too. But when I mentioned the front and back bumper, I was told they would look at that as well. Never a 'bad feeling' because I had asked for something different. It all was taken care of with no problem whatsoever.....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We are happy to hear about your positive experience at Grand Prize Chevrolet Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net
New car bought
Our salesman, Joe, was the best. He was on top of the game as to answering any questions we had. Explained the function of the car before we left the lot. Took the time to answer all the questions in the car, no matter what they were. Had great patience and would definitely to back to use him again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ruth, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Grand Prize Chevrolet Cadillac Buick GMC! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net