Reviews
Servicing my 17 Escalade
Service was courteous, he was very helpful I was please with his demeanor. Price for intake service was over priced, My complete experience was great. Thank you
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, The Jim Hudson Buick GMC Team
"Great Service and vehicle care"
My vehicle has been serviced by this dealership since its purchase and I have always been satisfied with the service and care they provide for the vehicle. The staff is always courteous and polite.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Jim Hudson Buick GMC Team
Best service ever
From scheduling the visit the the visit itself was a truly phenomenal experience. We make the hour and a half trip with joy and excitement. We've never dreaded a trip to Jim Hudson.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Violet, thanks so much for traveling such a long distance to have your vehicle serviced at Jim Hudson Buick GMC Cadillac. We are very glad to hear that your experience has been very positive. We thank you for your business and we hope to see you again! Sincerely, The Jim Hudson Buick GMC Team
Great service!
I had my vehicle serviced for the first time at Jim Hudson Cadillac and I was impressed for multiple reasons. First the service bay was clean and inviting. The staff was very friendly and answered any questions I had. The waiting area was very clean and stocked with drinks and coffee! The wait wasn’t too long and my vehicle was washed and vacuumed as part of the process. Very good professional service and I will definitely be coming back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, The Jim Hudson Buick GMC Team
Always had excellent service on 2011 SRX.
Frankie took care of me (replaced front wheel bearing). Service has always been excellent and my SRX has needed it (transmission, rt front wheel bearing, left front wheel bearing, steering bushing - all within 78000 mi), but the good service has kept me happy with the vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Jim Hudson Buick GMC Cadillac. We will share your comments with Frankie and we look forward to working with you again down the road. Sincerely, The Jim Hudson Buick GMC Team
Quick service great Job!!
The service department did a GREAT Job . Service was done quickly and car was return washed and swept. The service department and entire facility is very clean and inviting. Would recommend Jim Hudson to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent review! We are glad to know that you appreciate our facilities as well as excellent service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Jim Hudson Buick GMC Team
Repair a tire on a new truck.
Quick and same day service for an unexpected problem. Very efficient in getting my needs met and my truck back on the road. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Jim Hudson Buick GMC Team
Cadillac Quality All Around
I have been consistently impressed with Jim Hudson Cadillac in every aspect of being their customer. My very first car was a 64 Fleetwood and I have been a loyal Cadillac customer for many years. Jim Hudson Cadillac has it all - top notch staff, courtesy, fair prices, and the nicest car service waiting room ever with amenities such as charging stations, deluxe coffee dispenser, sparkling and beautiful bathrooms, comfortable furnishings and a selection of snacks and beverages. I cannot recommend Jim Hudson highly enough. You WILL be pleased with your experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, The Jim Hudson Buick GMC Team
Regular maintenance
Excellent service! Friendly assistant was very knowledge and made you feel the services to your vehicle was absolutely the best. This was a regular maintenance visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate your feedback. Each employee is a valued member of the Jim Hudson Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Sincerely, The Jim Hudson Buick GMC Team
Superior
Excellent service ,excellent sales representatives I always enjoy coming for Augusta Georgia to Columbia South Carolina. I have to have everything done at Jim Hudson's Buick Dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rick, thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Sincerely, The Jim Hudson Buick GMC Team