Reviews
Service
The service was excellent but I did feel the price of the oil change was a little high. Maybe a coupon on the website would have been good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed by our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, The Jim Hudson Buick GMC Team
Change engine oil and filter
My son brought my vehicle for me for the engine oil and filter change. His overall experience he explained to me was great. My son has been to many dealerships for his vehicle to be service, but this one was great. His statement was, their technicians really take care of your care needs and explain everything too you in detailed.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review! We really appreciate your business. Sincerely, The Jim Hudson Buick GMC Team
regular maintenance schedule oil change
Very nice an clean service dept. The service personnel polite friendly easy to talk to , Took me to waiting area told me to help myself to drinks water etc. even washed car when they were finished.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, The Jim Hudson Buick GMC Cadillac Team
Consistent level of excellence on every visit
The key is the consistent level of excellence that this dealership offers from the sales and marketing group to the service advisers and the service technicians. They all appear to enjoy what they are doing and it reflects in everything at the dealership. Neil Moseley in the service department and Andy Kimber in the sales/internet marketing department have provided me with nothing short of excellent experiences due to their knowledge and forth rightfulness. It is always a pleasure to speak to them when I am at the dealership. Kudos to everyone at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We will be sure to share your comments with Neil and Andy. We can’t wait to see you for your next servicing appointment! Best regards, The Jim Hudson Buick GMC Cadillac Team
Excellence in service
Mr Goodwin always gives his best. Frequently checks up on you while waiting and updates on progress on service being done. Very trustworthy. Know the job will be done correctly the first time when Mr Goodwin is my service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the awesome feedback! Tyrone is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best regards, The Jim Hudson Buick GMC Cadillac Team
great salesman
The salesman Erwin Gamble was very helpful, knowledgeable, and extremely accommodating. He was not in the least pushy and quite willing to show us any car we wanted to look at.. He was probably the best car salesman my spouse and I ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours are truly a breath of fresh air! Erwin is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best regards, The Jim Hudson Buick GMC Cadillac Team
Exceptional
Friendly , courteous, professional, great customer service. Salesman was able to answer all questions regarding my extended warranty, which prevented me from purchasing additional coverage which was not necessary at this time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best regards, The Jim Hudson Buick GMC Cadillac Team
Exceeded expectations
Service personnel were all extremely courteous, prompt and helpful. I was in an out with essentially no waiting for both drop off and pick up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your perfect review! We're glad to hear that our team was courteous, prompt and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, The Jim Hudson Buick GMC Cadillac Team
Awesome
The waiting area was comfortable with snack and drinks. The staff was very friendly and welcoming. My car came back clean and a great inspection.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Jim Hudson Buick GMC Cadillac's Service Department. Best regards, The Jim Hudson Buick GMC Cadillac Team
Excellent service as always
Taking my vehicle in for service with Jim Hudson Cadillac has always been and excellent experience. My service advisor was Devin and he provided excellent service throughout the whole process. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Jim Hudson Buick GMC Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, The Jim Hudson Buick GMC Cadillac Team