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Royal Volkswagen of Bloomington

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (415 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Our ONLY stop for a new car.

We are faithful Royal East customers, we get treated so well each and every time. They are really looking out for us and we appreciate it greatly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Royal Subaru

I had the best salesperson I've ever experienced, Ryan Smiley. He was a real pro, very knowledgeable about my Outback, and just a delightful person to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome

A great experience friendly staff awesome place to buy a car would definitely recommend anyone to get a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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All Track Lease

Ease of transaction and Joe wasn't pushy at all. Also, the car suited our needs exactly. Thanks for your help, Joe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great staff

Went out of way to accommodate us in the needs that we had as a family...we came away very pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No offense but the bathroom was spectacular

Pain free, Alex very informative but not overpowering. There was some backing up and switching. Alex C. And mr riddell could not have been more helpful and charming. We enjoyed the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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good sales rep

Mike inman is a very helpful, honest sales person. I appreciated that he found the car that I needed. I had a v-6 Rav4 and I needed the XT Forrester . Bought a Subaru for the EYESIGHT safety feature.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great salesman and friendly staff

Came in just to look at cars and bought one. Joe , our salesman was great. He had all the answers and questions we needed to make our decision. He was the best !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Inventory

I knew exactly what make, model, options, and color I wanted, but other dealers wanted me to buy whatever they had on the lot. However, Royal had the car and immediately quoted me a fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Car Buying Experience

Great Customer Service and facility. Great place to buy your next car. From the sales team to the service team overall a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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