Reviews
Write a reviewOur ONLY stop for a new car.
We are faithful Royal East customers, we get treated so well each and every time. They are really looking out for us and we appreciate it greatly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Royal Subaru
I had the best salesperson I've ever experienced, Ryan Smiley. He was a real pro, very knowledgeable about my Outback, and just a delightful person to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome
A great experience friendly staff awesome place to buy a car would definitely recommend anyone to get a new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
All Track Lease
Ease of transaction and Joe wasn't pushy at all. Also, the car suited our needs exactly. Thanks for your help, Joe!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great staff
Went out of way to accommodate us in the needs that we had as a family...we came away very pleased!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No offense but the bathroom was spectacular
Pain free, Alex very informative but not overpowering. There was some backing up and switching. Alex C. And mr riddell could not have been more helpful and charming. We enjoyed the whole process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
good sales rep
Mike inman is a very helpful, honest sales person. I appreciated that he found the car that I needed. I had a v-6 Rav4 and I needed the XT Forrester . Bought a Subaru for the EYESIGHT safety feature.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great salesman and friendly staff
Came in just to look at cars and bought one. Joe , our salesman was great. He had all the answers and questions we needed to make our decision. He was the best !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Inventory
I knew exactly what make, model, options, and color I wanted, but other dealers wanted me to buy whatever they had on the lot. However, Royal had the car and immediately quoted me a fair price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Car Buying Experience
Great Customer Service and facility. Great place to buy your next car. From the sales team to the service team overall a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase