Skip to main content

Royal Volkswagen of Bloomington

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (415 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great price and value

Very well appreciated customer service and good shopping experience. Financing also was excellent. Car shopping therefore was very smooth. Was well worth stopping to look for cars and buying one at this dealer shop

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience

Our salesperson, Alex was excellent, informative, patient and a great help through the process. All of the staff were professional, courteous and great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Nice show room

The salesman was sharp, clear spoken, and did a good job. I always wish the buying process was more transparent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great service, kind

David was not only knowledgeable but kind as well. Royal was fantastic to work with. I will be happy to encourage others to come to Royal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great salesman

Great experience with Ethan and Brandon. The worst part of the experience is having to come up with 20 words for a purely voluntary exercise!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Treated Like a Royal on the East Side

Great People!!! Very thorough!!! Great sense of urgency!!! I cannot begin to tell you how pleased I am with my new vehicle. Jared & Chris knew exactly what I was looking for and way over delivered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Highly efficient transaction

Great transaction that was efficient yet very personable. I would definitely would purchase through them again. I found the car on cars.com. Follow up was quick andd verbal description of the vehicle turned out to be highly accurate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Another Purchase from Royal on the Eastside

We have purchased 5 vehicles from Royal on the Eastside over the years. Every time we are there they treat us like family. We love Jared Mann and the entire Royal staff!! They are always friendly, professional, and helpful!! They go out of their way to make sure we are not rushed in our decision and help us to find exactly what we are looking for. They are the reason we always come back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Customer Service

The dealers were friendly and direct. Easy to work with. No hoops. They got us where we needed quickly and continue to offer assistance even after paperwork was signed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good overall experience

Made every effort to meet my needs including getting a car from another dealer in the color I wanted even in bad weather. The process of finding out details of features, warranties, financing, etc took longer than I would expect but was done with patience by the guys I encountered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No