Scranton GMC of Vernon

My husband and I had a really good time looking at the variety of automobiles on the lot. Lots of automobiles to choose from. Mr. Baeza came to help us out. Mr Baeza was patient with us and answered all of the questions we had. It was a pleasant and friendly atmosphere. Thanks everyone who helped us we truly appreciate you guys. 🤗

Professional, courteous and pleasant to deal with. David and Dan made certain that all went well.

All went well, left car for service, picked up later that day. Good service, no problem

Very Courteous Very Professional! Great communications with James, The vehicle was well cared for Looking forward to my 1st oil change at Scranton

Over 2 weeks to fix the car. When returning loaner car we were threatened with a $500 cleaning fee for having my wifes service dog in the car for 1 day. I could charge you $500 but im not going to from the service manager. Then you should have said nothing. We left worrying about the next time the car needs to be serviced . If we need a loaner will we be charged ??? Not happy customers

Scranton always provides top service every time I need them. They communicate the problems and fixes along with a workable timetable for repairs. A+ service will keep buying my vehicles at Scranton.

Jimmy understood what I was looking for and got it for me. I would recommend him to others

It was a great experience. They did everything quickly kept me up to speed with everything and had a comfortable waiting area to sit in.

I like this dealership a lot and they repaired my car, which I am happy about. I bought my Buick Encore at Scranton and am happy with the car The only part that I am unhappy with is paying $212 for the diagnostic test. The diagnostic test should have been refunded when I paid $2500 for the repair. Also, I told you all what the problem was by name, turbo, when I called for the appointment and dropped the car off. I’ve been told that the turbocharger is a known problem in GM cars over 70k miles and the repair is covered in other models. Yet I still paid $212 for a diagnostic test. Do you see my point? Would you be happy about paying for this service?

Like that it is small and family owned . my only obstacle is the sticker they put on your windshield has only 5 000 miles and 6 months for the next oil change should be 7500 or when the percentage runs out