Reviews
The service I received was excellent!
The service I received was excellent!! My car was serviced, the issue I had was addressed and the programming of my keys was done. I also had many questions answered about the EV Escalade on the showroom floor. They also addressed the questions I had about my insurance coverage. Again, I was very satisfied with my service!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Polite, full explanations and expectations.
Polite, full explanations and expectations. The Scranton service department always provides service to meet or exceed expectations. I have no complaints at all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Detailed service but took a long time for what was done.
Detailed service but took a long time for what was done. Wait was too long.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Angelo and Dan went above and beyond to find the vehicle
Angelo and Dan went above and beyond to find the vehicle we wanted. They took the extra effort to earn our business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good to work with and deal with great people
Very good to work with and deal with great people and service is good to
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David is a great representative for Scranton, everyone
David is a great representative for Scranton, everyone through out my purchase made me feel at home. The car was explained to me so when I left the dealership I knew how my car operated Thank you for a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Frank communicated clearly.
Frank communicated clearly. I did receive multiple confirmation reminders which was annoying. One a week out and one the night before is plenty. My car was ready and freshly washed when I arrived. The shuttle service is so helpful!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I was extremely pleased with the service that was
I was extremely pleased with the service that was provided by Scranton Motors. Their Customer Service team was knowledgeable and helpful with my concerns. I purchased two autos from Scranton years ago and highly recommend this dealership to my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service!
Great Service! Got me in and out in a reasonable time, just like they said they would.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone I corresponded with from the Service team was
Everyone I corresponded with from the Service team was very polite and knowledgeable. They took the time to ensure I understood the services that would be performed on my vehicle, and asked if I had any questions. They also ensured I was aware of the appointment with a reminder call and text.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair