Scranton GMC of Vernon

Sal was my sale man and he did and excellent job in explaining all the differences between the two vehicles I was interested in purchasing. I purchased the 2023 Acadia Denali! Thanks, Sal!

Quick efficient courteous and friendly. I’ll use their service anytime any day. Thanks Guys. 10/10

Didn’t have to wait long for service and staff always friendly and accommodating. Have bought last 4 cars from Scranton and service has always been 5 stars!

Very good service group - clean, professional and quick. My service was completed in less time than expected

I was able to get an appointment fairly quickly with excellent experience. Scranton motors were able to listen to the concerns, diagnosed and provide services appropriately.

As previously described to the Buick survey. I scheduled an oil change for my 2022 GMC diesel pick .(note this vehicle was purchased at Scranton) I arrived and was received by customer service. I asked if they could top off the DEF as my light was on. The gentleman provided me an estimate close to $250 to manage the DEF. I declined that. As I picked up the vehicle, I asked why he would charge me 250 to top off the DEF. He explain that some people do not know about DEF and may put the DEF in the spout where the diesel fuel goes, I thought that was a little strange at the end of the day. I believe this was a very unsettling way of up-selling a customer, I would make sure that I warn anyone considering Scranton service to be cautious of this devious upsell . I’m happy to have this discussion with anybody from corporate. Please call me 860-614-5552.

Jeff was amazing and followed through on a newly purchased car that had difficultly not even 24 hours after we brought it home. He answered questions and found answers to one’s he couldn’t . He would be one of the one reasons that I would go back to Scranton and I would never buy a car from them again. However I would go back for Jeff’s professionalism.

Very nice and helpful Dan in sales was extremely helpful and nice even after the sale

Honored appointment and was very professional. I was notified of recommended services by the manufactures and was promptly notified at completion

Excellent service, will certainly be back again! Seven more words needed to post this period.