Reviews
Easy to deal with.
Easy to deal with. Repairs done timely. Car was washed when I picked it up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scranton motors personnel know how to treat customers so
Scranton motors personnel know how to treat customers so they feel at home and confident they are getting good service from people who know their business
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Air.
Air. Bag recall. Made appt. Replacement done quickly. Completed before quoted due time. Very friendly customer service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Brought vehicle in for oil change and multi-point
Brought vehicle in for oil change and multi-point inspection. Had to ask them to top off low brake fluid.Vehicle’s electrical system failed literally 3 hours after leaving there,had to be towed to mechanic shop
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We are very sorry that you had additional issues after your appointment. You clearly take good care of your vehicle -since the purpose of the appointment was to keep up with the routine maintenance. Did you contact anyone in the service department about the electrical issue? If not, and you'd like us to see what we can do to help get it figured out, please reply back to this review and I will get you connected with the service manager. Thanks for letting us know what happened, and make sure to let us know if there's anything we can do to help. Have a nice night.
Very helpful and kind!
Very helpful and kind! Kept in touch before appointment to verify, offered valuable information about the vehicle, and was very transparent and upfront about all business dealings. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kayla made buying a new car stress free .
Kayla made buying a new car stress free . She also took the time to explain all the features on my new car took the time to set up my phone on my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for being an honest car dealership!
Thank you for being an honest car dealership! Your Service Dept. goes beyond being reputable, you excel. Being a woman with seniority of years, I hear about my peers having distressing encounters at various service centers. I have NO HESITATION in recommending Scranton in Vernon/Rockville.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast service Got car in and done and checked out quickly.
Fast service Got car in and done and checked out quickly. Even with a car wash.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been going to Scranton for years and have bought 7
I have been going to Scranton for years and have bought 7 vehicles throughout the years. I wasn’t on the market for a new truck but with my truck having the fuel pump go for the second time I didn’t want to pay $8500.00 so I just got another new truck . Thanks Pete budaj
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scranton has a long time favorite dealership of ours.
Scranton has a long time favorite dealership of ours. They have a dedicated team of employees. Frank Kern is an excellent service advisor.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair