Scranton Cadillac Of Vernon

My car had done its first repair. The roof cloth and opening mechanism broke. The part was ordered and it took few months for the part to arrive to the dealership. I received a phone call as soon as it arrived and scheduled the service, which took few days and during that time I received a similar car to use while service was done on my car. All went smoothly. However, when I received my car back after the service, I noticed hand and foot prints of a mechanic who worked inside my car that has off white interior. I called Cadillac service and I was promised for the car to be cleaned. The next appointment was made and the Cadillac representative came to clean the car. Most of the dark spots were cleaned and the car was vacuumed. Thank you Jim and Jeff.

Decent dealership. Salesman friendly. Average overall experience was a 7/10. No stranger to the car business so I played there game but it was expected. Deal was an average deal not a bargain.

Purchased my Cadillac CT5 from out of state in Florida. Sales rep James was very helpful and made my purchase feel seamless. He offered me live FaceTime appointments to see the vehicle condition inside and out. James also did a great job when it came to dealing with the transport company to make sure the vehicle was ready for pickup on-time. Doug in the finance department was transparent, and knowledgeable with all the backend paperwork. Thank you Scranton motors team, I would highly recommend checking them out if you looking to purchase a vehicle.

Frank is great, but I seem to have another issue every time I leave. Thanks

Jeff was very helpful and let me know exactly what I needed. They got me in and out. Very happy with the service.

I was very pleased, in and out, no delays. Very professional and helpful, quick and efficient

Quality service and an advisor who always kept me informed of what was being done.

Without question Scranton Cadillac is my go-to place. Jeff is an outstanding service advisor does a great job every time I have an issue he deals with it in a professional manner and accurate as always. It's always a pleasure to deal with Jeff

Jeff was an excellent serviceman. I will ask for him in the future. Top Shelf.

Accommodations are always Mede to get you in and return your car in a timely fashion