Reviews
They went above and beyond to find a part for my 1999
They went above and beyond to find a part for my 1999 car. They offered to transport me and made every part of the process very easy and smooth.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I've had previous experience with the dealership.
I've had previous experience with the dealership. It's still very efficient in getting the job done quickly. The entire staff make feel welcome.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a recall visit.
It was a recall visit. Parts had to be ordered. They put air in the tires and eased the car. Excellent
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great service, very good costumer service 5 stars great
Great service, very good costumer service 5 stars great experience. I highly recommend David for a sales person
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was very helpful.
Everyone was very helpful. My service was explained to me and the price was good. The crew was very polite as well
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have 3 work trucks serviced by Scranton.
I have 3 work trucks serviced by Scranton. Jeff is awesome and always does whatever he can to assist me. He is always incredibly responsive to my inquires and for making appointments.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Will never do business there again.
Will never do business there again. I know customers are leaving and after my screwing in the Escalade I will be sure to tell every one I know to Stay Away from Scranton terrible just terrible the way they treat senior citizens
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
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Frank Kern is an excellent service representative,
Frank Kern is an excellent service representative, understood the brake issue and the problem was fixed in a timely manner. Unfortunately, beyond Frank’s control, the repair was not warranted by Cadillac and the price was excessive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service as always.
Excellent service as always. Jeff took great care of me. He was able to fit me in and take care of a battery issue as well as other routine maintenance. Great team at Scranton Motors.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and timely.
Excellent service and timely. Alyssa was great and kept me informed on my vehicles progress and what they found.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair