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DuPage CDJR

(2,028 reviews)
Visit DuPage CDJR
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 6:30am–7:00pm
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–8:00pm 6:30am–5:30pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (866) 413-7360 (866) 413-7360
Used (866) 413-7403 (866) 413-7403
Service (888) 643-0491 (888) 643-0491

Reviews

(2,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DuPage CDJR from DealerRater.

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mopar

Great service, clean facility, knowledgeable staff for sales and service, felt valued as a customer and was made aware of how up keep is very important to the maintain the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly and courteous salespeople and management

The salesperson was very friendly and courteous. She was very knowledgeable and informative about the products. After purchase of the vehicle,she was very helpful in instructing of all the features on the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dodge truck

Excellent fast response from dealership. I would recommend them to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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DuPage Jeep is GREAT!

My first car purchasing experience was amazing! Victor was awesome! He made sure I left with exactly what I was looking for. Donnie was very welcoming and helpful! Since this was my first experience, he was teaching me the process rather than telling me what to do. Victor, Tony, and Donnie were extremely genuine and just wanted to help me out now and in the future. No one was pushy at all and they only had my best interest in mind. I plan on referring many people your way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words! Thank you for the 5 star rating also. Desi Zamora Customer Care Director

Nick Baker

Mike Cavanagh and Jeff in finance help me trade in my old Ram for a 2016 Ram. The process was seamless and I love it. Thanks again guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Jeep Grand Cherokee Summit Purchase and Trade In

Respectful of my time and the purchase process. I was able to negotiate and purchase a vehicle in around 2 hrs. Mike Cavanagh was the salesman I worked with making my purchasing experience comfortable. Mike worked diligently to get me the deal I was looking for both on my Jeep Grand Cherokee and on my trade. He was straight forward and respectful creating an enjoyable purchasing experience. I would highly recommend working with Mike on future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service!

Joe Segreti and Alan Tapper were very attentive and patient towards my request. The customer service provided was excellent! Both, Joe and Alan, went above and beyond to make sure that I was happy with my investment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind feedback Desi Zamora Customer Care Director

Nick, oil change and came out with a new car!

I went in for an oil change and came out with a new car. Wasn't my intentions but once I sat down with Mike Cavanagh the deal made sense. He saved me money and I'm in the truck I want to drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Nick, my name is Joe Segreti I am the General Manager here at DuPage Dodge Chrysler Jeep Ram. I would like to say thank you for your awesome 5 star review. I am glad that you are satisfied with our staff. If you have any questions, please give me a call at 630-446-1400. Thank You.

Great service

Very informative about what was going on with my car. The work that needed to be done was done quick. There also super nice about making sure my car is clean before they return it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Keri, my name is Joe Segreti I am the General Manager here at DuPage Dodge Chrysler Jeep Ram. I would like to say thank you for your awesome 5 star review. I am glad that you are satisfied with our staff. If you have any questions, please give me a call at 630-446-1400. Thank You.

Great service

Knowledgeable salespersons and lots of vehicles to choose from. I made an appointment for Saturday morning. When I got there my very friendly salesperson (Rose) already had the car I was interested in waiting for me to test drive. I had a great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Joseph, my name is Joe Segreti I am the General Manager here at DuPage Dodge Chrysler Jeep Ram. I would like to say thank you for your awesome 5 star review. I am glad that you are satisfied with our staff. If you have any questions, please give me a call at 630-446-1400. Thank You.