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DuPage CDJR

(2,028 reviews)
Visit DuPage CDJR
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:30am–7:00pm
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–8:00pm 6:30am–5:30pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (866) 413-7360 (866) 413-7360
Used (866) 413-7403 (866) 413-7403
Service (888) 643-0491 (888) 643-0491

Reviews

(2,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DuPage CDJR from DealerRater.

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Service

Came in for a service department. Everyone is so nice. Don helped me out. He made sure that when I came in. I would have a loaner car and it would be done in a day. Called and sure enough I came and picked it up. I couldn't be more happier with there service department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hello, my name is Joe Segreti, I am the General Manager here at DuPage Dodge Jeep Chrysler Ram. I would like to say thank you for your 5 star review! I am glad that you are satisfied with our service Department. If you have any questions please give me a call at 630-446-1400. Thank you.

Dealer response

Hello, my name is Joe Segreti, I am the General Manager here at DuPage Dodge Jeep Chrysler Ram. I would like to take the time and say Thank You for your awesome 5 Star review! I am glad that you are satisfied with our service department. If you have any questions, please give me a call 630-446-1400

Parts department

After calling around to multiple dealers and getting ignored. Dupage dodge helped me out with the parts i needed. I called and spoke with david. He asked me a few questions that other dealers didnt. After figuring out what part i needed. He ordered it and it came the very next day. He called and told me it was ready and it was the right part! Thank you dupage dodge and david.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, my name is Joe Segreti, I am the General Manager here at DuPage Dodge Jeep Chrysler Ram. I would like to say thank you for your 5 star review! I am glad that you are satisfied with our parts Department. If you have any questions please give me a call at 630-446-1400. Thank you.

Dealer response

Hello, my name is Joe Segreti, I am the General Manager here at DuPage Dodge Jeep Chrysler Ram. I would like to take the time and say Thank You for your awesome 5 Star review! I am glad that you are satisfied with our parts department. If you have any questions, please give me a call 630-446-1400

Great experience!

We love our new Pacifica we worked with Rose, Mandy, and Donnie all whom were very nice, not pushy at all, and very accommodating to our needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.
Dealer response

Hello, my name is Joe Segreti, I am the General Manager here at DuPage Dodge Jeep Chrysler Ram. I would like to say thank you for your 5 star review! I am glad that you are satisfied with our sales and finance department! I hope you enjoy your new Pacifica! If you have any questions please give me a call at 630-446-1400. Thank you.

Dealer response

Hello, my name is Joe Segreti, I am the General Manager here at DuPage Dodge Jeep Chrysler Ram. I would like to take the time and say Thank You for your awesome 5 Star review! I am glad that you are satisfied with our sales and finance department. If you have any questions, please give me a call 630-446-1400

Great People to do business with! Buy from Jim!

We have now purchased 2 cars within a month and hopefully a 3rd. before years end. Very friendly staff feels like you belong there. Jim was our salesman for both vehicles. He was the sole reason for the 2nd. and hopefully 3rd. purchase. Genuine person for the car selling industry. I do think he is in the wrong job lol. People like him are hard to come by when vehicle shopping. I recommend him strongly. The deals take a bit but in the end they work with you and it's all worth it. I am a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, my name is Joe Segreti, I am the General Manager here at DuPage Dodge Jeep Chrysler Ram. I would like to say thank you for your 5 star review! I am glad that Jim treated you well! I hope you enjoy your new 2 cars! If you have any questions please give me a call at 630-446-1400. Thank you.

Great service

They r honest n very good prices fast service had me in n out will always buy from here p

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Dealer response

Hello Billy, my name is Joe Segreti, I am the General Manager here at DuPage Dodge Jeep Chrysler Ram. I would like to say thank you for your 5 star review! I am glad that you are satisfied with our Sales Department. If you have any questions please give me a call at 630-446-1400. Thank you.

New Jeep Wrangler Purchase

I visited this dealership to buy a new car. I am relatively new to buying cars and have no much idea about the various option available in market. The employees are very friendly and polite. They did help me to understand various options. I am glad to visit this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
3 people out of 3 found this review helpful.
Dealer response

Hello, my name is Joe Segreti, I am the General Manager here at DuPage Dodge Jeep Chrysler Ram. I would like to say thank you for your 5 star review! I am glad that you are satisfied with our Sales Department. If you have any questions please give me a call at 630-446-1400. Thank you.

Great experience - Ask for Ralph

Hands down the least stressful visit to a dealership I've ever had. When you go, ask for Ralph. Great customer service, down to earth, listens to your needs and delivers. I was in and out, headache free and with the car I wanted, in less than 3 hours. All thanks to Ralph. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hello, my name is Joe Segreti, I am the General Manager here at DuPage Dodge Jeep Chrysler Ram. I would like to say thank you for your 5 star review! I am glad that you are satisfied with our Sales Department. If you have any questions please give me a call at 630-446-1400. Thank you.

Ripped-Off!

Spent 5-6 hours at dealer......tired, dog in car, wife hungry. Signed all the papers hurriedly, to wake up the next day to see my "dealer discounts and rebates" were not in there!! Called dealer and was told.....you should of read it! Ha-ha.....we got ya! Should of went to Crystal Lake Dodge!!! If you read this......trust me go there instead!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hello, my name is Joe Segreti General Manager at DuPage Dodge Chrysler Jeep, I would like a few moments of your time to discuss this situation that happened at DuPage Dodge. You said you were disappointment with our staff. I can assure you that we value your input and I would like to make things right. Please give me a call at 630-446-1400

Purchased a wrangler

Came in on a used wrangler that I thought was nice. I was greeted by sam. After doing a test drive and numbers. Sam suggested that my budget was enough where I could get a brand new one. He gave me a great deal and he was very knowledgeable about the product. The process was quite easy and fast. If youre looking for a car. Go to dupage dodge and See sam!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, my name is Joe Segreti, I'm the General Manager at Dupage Dodge Jeep Chrysler Ram. I would like to take the time and say thank you for your 5 star review! I'm glad that Sam treated you well! I hope you enjoy your new car! If you have any questions, please give me a call at 630-446-1400.

The best car buying experience ever!!

I have always drove jeeps and I can't believe I didn't buy my other Jeep here at dupage dodge. Alex Godinez was my sales person along with Sam and Bobby (finance) All three were very kind and helpful. I will definitely be sending customers there way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Hello, my name is Joe Segreti, I am the General Manager here at DuPage Dodge Jeep Chrysler Ram. I would like to say thank you for your 5 star review! I am glad that you are satisfied with our Sales Department. If you have any questions please give me a call at 630-446-1400. Thank you.