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DuPage CDJR

(2,027 reviews)
Visit DuPage CDJR
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 6:30am–7:00pm
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–8:00pm 6:30am–5:30pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (866) 413-7360 (866) 413-7360
Used (866) 413-7403 (866) 413-7403
Service (888) 643-0491 (888) 643-0491

Reviews

(2,027 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DuPage CDJR from DealerRater.

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Service review, oil change, computer upgrade

Don was great, talked me through process. One of the salesmen Lou talked to me in the waiting room, very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

Friendly and informative staff. Nice waiting area. I was kept up to date on the time of my service. They did everything to get my car done fast!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick service

Very timely job & a clean facility. They also pointed out other problems with my car. I would definitely recommend this dealership for their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Everything was just great. They fixed everything perfectly. did not get any grease on anything.They even washed my car before returning it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fun times shopping for a JEEP!

Sales guys were upbeat, knowledgeable and persistent but not too much so. They found the car I wanted within my range.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2015 Jeep Renagade

The drop off and pickup was a great service. The person I dealt with was very professional. They cleaned my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, clean facilities

Service writer was very thorough on explanation of vehicle defect diagnosing process and assured me that the final results would be to my satisfaction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Clean Facilties

Quality of vehicles, good customer service, will recommend a friend, great finance options to acquire your vehicle, very professional personnel and helpful through all of buying process...

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service!

Comfortable setting-Mike my salesman was courteous and well in formed. The new truck was delivered spotless. I have been with Dupage Dodge for over 2 years-association. They have always taken care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Liars and crook

False advertising to bring people in the dealership. Manager is the big crook and not ashamed of lying. Stay away from this dealership. Do not recommend them and bunch of liars and crook.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Hello, my name is Joe Segreti General Sales Manager at DuPage Dodge Chrysler Jeep. I understand you are disappointed with your visit to our dealership. I want to assure you that this is not how we conduct business here and I want to take the opportunity resolve and make things right please give me a call at 630-446-1400.