Skip to main content

DuPage CDJR

(2,028 reviews)
Visit DuPage CDJR
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 6:30am–7:00pm
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–8:00pm 6:30am–5:30pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (866) 413-7360 (866) 413-7360
Used (866) 413-7403 (866) 413-7403
Service (888) 643-0491 (888) 643-0491

Reviews

(2,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DuPage CDJR from DealerRater.

Want to share your experience with this dealership?

Write a review

Buying Process

Great people to help find you the right car for you. Everyone is knowledgeable and make it a fun experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best dealership!

My experience was awesome, Allen was very helpful and informative ! I am defiantly recommending a friend to go here if they need to buy a car ! Staff was nothing but polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Ryan and Tony made the process extremely relaxed after some bad experiences with other Jeep dealers. They were so knowledgeable about all of the vehicles and different packages and made the car buying process enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Helpfull and friendly sales staff

Sales person and finance were fairly efficient and tried to get us through the process as painlessly as possible. Our sales person was very personable and your sales staff helped make the experience joyful, as anyone who has ever negotiated and purchased a new vehicle knows, it can be very taxing and time consuming.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Cherokee Latitude Purchase

My sales consultant was very professional and made my experience enjoyable. He explained completely and worked with me on my needs. PS Loved the cookies!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service, true professionals, great work

True professionals, felt comfortable and trusted you would do a great job. Would recommend this dealership and garage to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great place

Went to look at a used car, ended up with a new one for not much more! The salesman, Matt, and the finance man Donnie, worked with me to get me where I needed monthly payments to be, and they just made the whole experience very enjoyable. Will definitely recommend this dealership. And love my new Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.
Dealer response

Hello Trish, my name is Joe Segreti General Sales Manager at DuPage Dodge Chrysler Jeep. Thank you so much for the positive review, we really do appreciate it. We are very happy that you love your new car and the staff here. Please contact us if you need anything 630-446-1400.

A+ Service

Service department personnel are professional, friendly and knowledgeable. Service is excellent. Facility is clean and comfortable and is conveniently located.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

dishonest tactics

I purchased a Buick Enclave from this dealership in late July, 2016. I thought that I had negotiated a fair deal involving this car and a trade in. When I went to talk to the business manager at the end of the deal two significant hidden costs emerged at the last minute. I was charged for Vinetch which was $395 and I was charged $100 for having nitrogen filled tires. Neither of these charges was listed anywhere on the car. I later tried to contact the dealer about this but I was never contacted back after a conversation online with someone who worked for them. I consider this a very shady business practice and a dishonest way for them to "get their money". At least they could have contacted me after I initially expressed my concern. The original salesman was pleasant as was the business manager but I would not buy from the again unless they rectified the situation.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hello Sean, my name is Joe Segreti General Sales Manager at DuPage Dodge Chrysler Jeep. Just wanted to take the time and apologize for your visit. This is not how we do business here and I can understand why you would be disappointed. Its my understanding that you already spoke to another Manager (Tony) and he is helping you out with this situation. We value your input and I want to make things better so please give me a call at 630-446-1400.

Great service

Very professional people here they were very helpful in explaining everything to me they gave me a tour of the facility and introduced me to all the staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No