Reviews
I have been treated with respect and care by everyone
I have been treated with respect and care by everyone there. Staff is courteous and attentive to your needs.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had an excellent experience at West Herr Chevy East
Had an excellent experience at West Herr Chevy East Syracuse! Thanks to the Salesman Chris and Finance Manager Jeff for making the process smooth and stress-free!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing salesman and finance manager!
Amazing salesman and finance manager! Would highly recommend! From start to finish the process was great. Everything was done in a timely manner and exceeded our expectations.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding service!
Outstanding service! Everyone was very kind respectful and listened to my concerns. Very happy with my service!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Misdiagnosis of noise.
Misdiagnosis of noise. Costly unnecessary repair done that did not fix the noise after keeping my car for 2 days. Correct repair completed in 30 minutes. Discount on prior work provided. No one listens or test drives. Assumptions are costly.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Personable.
Personable. I always feel that it’s the first time I’ve been in the dealership every time I go.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was trying to view a truck online so of course had to
I was trying to view a truck online so of course had to fill out the survey. Since then all I get are phone calls from you people. I've blocked several of your #'s and returned a text or email stating not to contact me. Still receiving phone calls...harassment.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I leased a new trailblazer from Brian who was an absolute
I leased a new trailblazer from Brian who was an absolute joy to work with. He made the entire experience easy and fun and he was very professional and top notch with every detail.!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful and was able to answer alll my questions
Very helpful and was able to answer alll my questions that I had which was nice!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership was fine but need to address the check engine
Dealership was fine but need to address the check engine light on the dash for problem in less then 12 hours of ownership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair