HoneyCar

This place loves to lie all good and talk big good game until you buy off them, promised me a stack of paperwork from after market things that were installed on a jeep I bought, 3 month later nothing, wont reply to my message and have called several times.. DO NOT BUY HERE THEY LIE!!! including the so called manager

We were looking for a car for our grandson and I remembered that a guy tgat I used to work with worked at the Winchester location. I called Philip Cook and ask when we could come by to see what they had. He told me for us to check out their inventory and let him know when we were stopping by. Philip Cook and AJ McDaniel both were absolutely amazing with making sure we were happy. Philip called the next day as a follow up to make sure that we loved the car! Thanks to Philip our grandson is very happy with his purchase and we will be sending all of our friends to see Philip at Honeycar!! Thanks so much and Merry Christmas

I had an excellent experience with this dealership. Sawyer was outstanding. He was professional, accommodating and very pleasant. He gave me absolutely everything I wanted in terms of information and service. I highly recommend HoneyCar in Winchester.

I bought my Ridgeline from out of town with Tim O’Barr out of Winchester office and the experience was exceptional. From the first call back after contact online, to the trust I gave to complete the transaction to delivery of my Honda exactly as described was first rate. I can’t say enough good things about Tim and the team!

I had a really bad experience, and they still haven't contacted us back. 1. We bought a Ford Escape which we were promised had been super checked and was in good condition. We bought it on Saturday and Monday it failed (the engine light turned on) and they said they would take care of it, that it was something minor. 2. We got a loaner, which began smoking while driving it. We got another loaner. 3. We went talk to them for selling us a car that was not good after we had explicitly asked for a car that would not break. We said we wanted to see a different car, that we didn't want that one bc it was not reliable anymore. They insisted that they would fix it and that they would repair it regardless we wanted to get it back or not, that it was a good car, but that we could look at other ones. We decided to look at other ones bc they said they would maintain the price if we saw something that wouldn't exceed certain price (which we did not) 4. We looked at another car and tested it, it was supposedly ready to take. The oil alert and another one that I can't remember turned on and we asked if we could keep the loaner for some days so they could get it ready, they said no, that we had to take it and make an appointment for the oil.change (which I don't understand if it was true that it had been checken and ready to go). 5. They raised the price of my monthly pay. 6. We said then we wanted to stay with the original car (the Ford) but that we wanted fully checked and have another mechanic and my husband present when they did it. 7. We were told that the Ford was broken and needed a new engine (suspiscious, if supposedly it was in good condition and the issue was something minor). 8.Finally after insisting we got to keep the loaner and have them get the other car we had to purchase ready (because they sold us a broken one and didn't take responsibility for it, and the one we had to purchase was supposedly perfect to go and it turned out it wasn't). In sum, lack of transparency, compensation offered was poor (just 1 "extra" year of warranty) and they didn't take any responsibility, they just kept saying "I can't touch my prices, but it's only 10 more dollars a month", which is super easy to say when it is not your own money. So basically, they are in a position where they have NOTHING to lose, and they know it. They haven't even gotten back to us for the newer car we had to purchase, which makes me think it was broken too. I feel absolutely scammed and I hope they contact me about the newer car some day, and that this one does work properly. If it is the case, I will take this bad review down, but it is hard to believe.. we'll see

Not worth the price. Need full transmission repair 5k. Not willing to help, had car a week. 12k already for 2013 with 121k miles. 5 to 8 yrs old tires, hubcaps and skuffed front bumper and busted up key that would get stuck in ignition. Got 800 down and my old 98 Altima.

I purchased a truck less than a year ago along with the extended warranty. The engine dropped a camshaft. I was told initially that this is a common problem for this truck. It has now been three weeks and the warranty company is still jerking me around on fixing the truck. Now they want records of all the maintenance of the truck, since I bought it, after telling me the engine was being sent for replacement. Be very leery of buying anything from this company.. and their warranty insurance. They had no problem taking my money and selling me this worthless insurance. On top of that, I have not had a vehicle for three weeks. Hard to believe I spent my money on this Be warned

The most unprofessional place I've ever been in! Talked to salesman about a vehicle was told yes it's available and would I like to come test drive it. I set up an approximant got pre certified for the loan he sent me a video of the car and pulled it out in front, got a friend to drive me 30 miles to the dealership only to be told when I climbed out of the car that they were so sorry but it had just been sold 5 minutes and did I want to look at something else the same price with 20000 more miles. So sorry you drove 60 miles maybe we will get something in! Really!!!!!!!!!

Car selling experience. The bait and switch. Lies and very deceitful. Put my vehicle on Facebook to sell. Was contacted several times by buyers for honey car. Last one was Jennifer . I explained to her that honey already made a offer and wasn't close on price. Oh but wait she said I can get you 11k for your jeep I'm like ok. So we talked exchanged info and at that time she said I needed tires and detailed so they could only do 10250 max. So I decided to drop the conversation due to the low ball price. I went ahead and set up myself to get tires. So again a week Later was contacted by Jennifer asking if I had thought about the price . I said we were not going to be able to do a deal so I bought tires for the vehicle because I was keeping it. So she again said let me check with my general manager and get back to you. I told her all the issues and what needed to be done. The tires were the big concern. So she came back with a 11k offer. I said ok and this was a Wednesday. I was on the road working told her I could be there Saturday but she said she wasn't there on Saturday but would be there on Monday. No big issue. So I took my time to go in have the vehicle looked at and waited and waited. Then Jennifer came over and said we'll I should have looked things over. I said we'll we had a agreement of 11k not a penny less due to tires be put on that were new. She said we'll it's a new month we can only do 10k. What a slap in the face. Lied didn't honor her agreement. Called general manager Lee and his excuse was we only do quotes for 24 hrs . I said no one explained that to me and no way that vehicle lost 1k in value over a 4 day period or 5. He lied to try to cover buyers screw up. If they are going to lie about buying a car you can bet they will lie about selling you a car. Honor and integrity go a long ways. Honey car has neither. The bait and switch. They want buy at trade price and remember they contacted me not the other way around. They have more excuses than a 2 yr old that got caught with their hand in cookie jar. Very dishonest. So if your ever contacted by honey car just block and move on. You've been warned. If people stop selling cars to dealerships for less than the value then this kind of stuff stops. You should never let your vehicle go for less than it's worth. Dealers want ro make money but let them make money like us earn it. People are giving cars away at trade value. Trade value is a value made up by dealerships so it's always in their favor. I'm willing to give a little but letting them makea 3 to 4 k profit while you lose is insane. Word of advise to all those looking to sell or trade. They only win when you give in. Why should they make that profit instead of you making it. Think about it. Beware of honey car good scammers.

Within 24 hours of me applying, Justin called me, got me in for an appointment and got me in the car of my dreams!