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Faulkner Honda Doylestown

(3,244 reviews)
2022 state dealer award
View 15 awards
2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Honda Doylestown from DealerRater.

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very satisfied

just leased my third civic from Keenan. Been very satisfied with thier sales, finance, and service departmet. I would and have recommeded them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello carguy.123! Thank you for this great review! We appreciate your continued business, and are so happy to hear you were happy with the customer service that Joe provided during your most recent purchase. Thank you for your recommendation, and enjoy your new Civic!

Exceptional Car Buying Experience

We are extremely pleased with our new Honda CR-V , and our recent purchase experience with Keenan Honda . Joe Danzo was our first contact and we could not have asked for a more professional , courteous and knowledgeable salesperson . We definitely give him our highest recommendation !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Peter and Bridget! Congratulations on your new CR-V, and thank you so much for this great review and feedback! We are so glad to hear that you were happy with the customer service Joe provided throughout your purchase, as well as your overall car-buying experience with us. Thank you for your business, and for your recommendation!

Needed a pre owned civic

Simple car buying experience. Stated what I was interested in, the salesperson called when a vehicle matching my needs became available. Arranged a test drive and purchased the vehicle. One thing that did sort of put me off was there was only one key with the car. The sales person indicated that unless the vehicle is "certified" if they only get one key on trade in that is all you get. I had to purchase a second key at a "discount" but felt this was a bit cheap on the part of the dealership. They should provide two keys with a vehicle they offer for sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello hyperbolae! Thank you so much for this review and for taking the time to share this feedback about your car-buying experience with us. We read all of our reviews, and use the information our customers provide to help us improve. We are happy to hear that overall, you were happy with the customer service that Joe provided during your purchase. Thank you for your business!

Enjoyable Experience

Stacey and the rest of the team at Keenan were very helpful addressing all of our questions and concerns! Our car buying experience was hassle-free and we would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Heather! Thank you for your review and feedback, and congratulations on your new Honda! We are so glad to hear that you were happy with the customer service that Stacey provided throughout your purchase. Thank you for your business, and for your recommendation!

Great Experience at Keenan Honda

I just purchased a used Honda CR-V through John Carper and had a wonderful experience. John was great to work with and answered all my questions. I'd highly recommend both Keenan and John!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello lauriez! We hope you are enjoying your CR-V, and wanted to thank you for giving us this great review! We're so glad to hear that you were happy with the customer service that John provided, as well as your overall car-buying experience with us. Thank you for your business, and for your recommendation!

New CRV and certified pre owned Pilot

Pat and Josh provided our family with back-to-back exceptional car buying experiences. They were professional, knowledgable and very accommodating throughout the whole process. Thank you both again!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Sixburgh! Thank you for this great review! We're are so glad to hear that you were happy with the customer service that Pat and Josh provided, as well as your overall cal-buying experience with us. Thank you for your business!

Patient and helpful

I was in no hurry to buy a new vehicle and the sales agents were very patient. Occasional emails but no demands or pressure. They were helpful and always answered any questions. My lack of urgency changed quickly when an accident totaled my old car and Joe Danzo was very responsive helping me with all my requests. Enjoying my new CRV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Gotacrv! We're sorry to hear about your car accident; glad you are safe and enjoying your new CR-V. Also, thank you so much for taking the time to write and share this great feedback about Joe and your car-buying experience with us. We truly appreciate your business, and please don't hesitate to reach out to us if you have any questions or if there is anything we can do for you!

New crv

So easy to get a new car without any pressure. I love my new car and I am so happy with it! Thanks Joe and Josh😀

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Caluise! Thank you for giving us this great rating and review! We are so glad to hear that Joe and Josh ensured you had an easy and stress-free car-buying experience with us. Thank you for your business, and please don't hesitate to reach out if you have any questions, or if there is anything we can do for you!

Buying a certified used car

I was looking for a newer used Honda that was a few years old. I stopped by Keenan Honda & got in touch with salesman Brian Kimmey. I decided I wanted to stay with a Civic LX. He was able to find me exactly what I was looking for in my price range & was very friendly, helpful and patient too!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Chrissy81! Thank you for your review and congratulations on your Honda Civic! We are so glad to hear that Brian was able to help you find just the vehicle you were looking for, and that you were happy with your car-buying experience with us. Thank you for your business!

No pressure quick transaction with no surprises!

Joe Danzo was our salesman who met us at the door with a smile and handshake and we were on our way to buying a van!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for this review! We hope you are enjoying your new Honda Odyssey, and are so glad to hear that you were happy with the customer service that Joe provided from the moment you walked in to the moment you drove home! Thank you for your business, and please don't hesitate to contact us if you have any questions, or if there is anything we can do for you!