Reviews
Smooth, easy transition to a new CRV
Having received an e-mail from Keenan suggesting a trade in of my 2014 CRV, I stopped in to talk to Joe Danzo. Joe immediately understood my position re the trade of my 2014, and quickly put together a package that we both could live with. The entire process was smooth and almost effortless. This is the second vehicle I have purchased from Keenan, and expect to purchase more in the future. They are just a nice group to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Herbjr3120! Congratulations on your new CR-V! We are so glad to hear Joe and our team ensured that your purchase and trade-in went quickly and smoothly, and that you were happy with the customer service they provided throughout. Thank you for your continued business, and please don't hesitate to reach out to you if you have any questions, or if there is anything we can do for you!
bought a crv
Eric Mumma was our sales person. Great personalty and patient. Eric was helpful and did not pressure me in anyway and I purchased a 2016 Honda crv. I came to Keenan because of my experience with their service dept which has been exceptional to deal with for many years. Thank you for many years of great service and to Eric. A repeat customer . /s/ Dale J. Wilking Chalfont Pa.... 7/7/2016
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dale! Congratulations on your new CR-V! We hope you are enjoying your new car, and are so glad to hear that you were happy with your car-buying experience at our dealership (thanks to Eric and Glen!). Also, it's wonderful to hear that you've been happy with our service department over the years. Thank you for taking the time to write and share this great feedback, and for your business!
No hassle car buying experience.
We wanted to purchase our new car through Keenan since we've bought our last 2 new cars there and had a good experience each time. Joe was able to track down and get the Civic we wanted in the colors we requested extremely fast, Another good hassle free experience with Keenan and we will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello LB! Congratulations on your new Honda Civic! We are so glad to hear that you've been happy with your past car-buying experiences with us, as well as your most recent one (thanks to Joe!). We truly appreciate your business, and that you took the time to write and share this feedback!
No hassle, very knowledgeable, efficient staff.
We are repeat customers who were very pleased with our first purchase 2 yrs ago. Working with Costco pricing was a great incentive. We came from 60-70 miles away so we're confident from our first experience that we would be a very satisfied consumer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Scuppers! Thank you for this great review, and for coming back to see us for your 2nd Costco purchase! We are so glad to hear that you were happy with the customer service you received from Joe, Patrick and Jerry, as well as your overall car-buying experience at our dealership. Thank you for your business, and please don't hesitate to contact us if there is anything we can do for you!
Great dealer, great service
Joe Danzo, Chay Jenkins, and Josh Storey took great care of us. We always feel at ease working with you and appreciated your patience while dealing with our out-of-state insurance company.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello luv7ozd! Thank you for this great review! We are so glad to hear that Joe, Chay and Josh helped ensure everything went smoothly with your purchase. Thank you for your business, and please don't hesitate to reach out to us if there is anything we can do for you!
Consistantly excellent.
We have bought and serviced many Hondas at Keenan over the years and have come to rely on the no-pressure, no hassle experience of buying from them. We will continue to choose Keenan in the future. This is the second car we have bought through Eric Mumma and it was a pleasure working with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Jean122! Thank you for this great rating and review! We appreciate your feedback, and are so glad to hear that you've been happy with your car-buying/servicing experience at our dealership (and most recently, with the customer service that Eric provided!). Thank you for your business, and please don't hesitate to contact us if there is anything we can do for you!
Great Service
Dealt with Pat Regan. He made car buying a very easy process. Even though the wait was long for finance & insurance, Pat was friendly and made the waiting easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello CRV owner! Thank you for this review and feedback! Glad to hear that overall, you were happy with Pat and your car-buying experience with us; thank you for your business!
So comfortable
You guys have a great place and great staff. Thank you for taking care of me and making my purchase clear and effortless. Keep up the great work! -Andrew
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Andrew! Thank you for this great review! We appreciate the very nice compliment about our dealership and staff, and are so glad to hear that you were happy with your car-buying experience with us. Thank you for your business, and please don't hesitate to contact us if there is anything we can do for you!
Very low pressure dealership
Dealt with Joe Danzo. Great salesman. Great selection. We got a very fair price on our CRV. Being Costco member gets you extra discounts on cars and accessories.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello CRV Steve! Thank you for this great review! Glad to hear you were happy with Joe and your car-buying experience with us. Thank you for your business, and congratulations on your new CR-V!
They made it easy
Sales people very helpful and friendly. Finance people low pressure. Insurance transfer went well. We were very pleased and would buy here again and recommend this dealership to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello carleasor! Thank you for your review! We truly appreciate that you took the time to write and share this feedback, and are so glad to hear that you were happy with Eric and your car-buying experience at our dealership. Thank you for your business, and for your recommendation!