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Faulkner Honda Doylestown

(3,244 reviews)
2022 state dealer award
View 15 awards
2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Honda Doylestown from DealerRater.

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Good Experience

My husband finally consented to replacing his 13 year old car. Our experience with Keenan was a positive one - good helpful information without a lot of pressure or hype. I was treated with courtesy and consideration when I went in earlier in the week to gather information and look at inventory. We then purchased a vehicle on Saturday and was very pleased with the experience at Keenan. I highly recommend salesperson Mike Pupo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for this wonderful review and feedback about your car-buying experience with us! We are so glad to hear that you were happy with our dealership overall, as well as the sales support you received from Mike. Thank you for your business, and enjoy your new car!

Bought Used Acura MDX 2011 - Tarra was great

Tarra Bendorf was my sales person. We negotiated the price via email, went to the dealership and no surprise, no pressure from anyone. Tarra was very polite and respectful. Tarra good job and very intelligent as I raised few issue with the car, she addressed them all. Will do business again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for giving us this wonderful review! We are so glad to hear that you were happy with the customer service you received from Tarra, as well as our dealership overall. We appreciate your business, and please don't hesitate to contact us if there is anything we can do for you!

Our first Honda

We are very pleased with our experience at Keenan Honda. We knew what we wanted when we came in and they were willing to work with us. It was an easy, low pressure experience. I think we made the right decision. After doing extensive research the 2015 Honda CR-V EX-L model seemed to be the right car for us, and we are glad we made the move. Joe Danzo was very good to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this great review and feedback about your car-buying experience with us! We are so glad to hear that you were happy with our dealership, as well as the customer service you received from Joe. Thank you for your business, and enjoy your new CR-V!

Great Experience!

We just bought a 2015 Honda Pilot from Pat Reagan. The experience was fantastic, and miles above a different dealership experience we'd had just days before. Pat worked with us to get us the car we wanted at the price that worked for us, was straightforward and honest throughout the process, and got us in an out of the dealership as quickly and painlessly as possible. (We also had two young kids crawling all over the place, and he was great with them too!) Couldn't have been better! :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this wonderful review and feedback about your car-buying experience with us! We are so glad to hear that you were happy with our dealership and the customer service you received from Pat. Thank you for your business, and please don't hesitate to contact us if there is anything we can do for you!

Purchased a used 2014 Honda Accord

I bought a 2004 Honda Pilot from Keenan and between the sale and the service that I have had done on it the past 11 years, Keenan has built up a lot of trust that I have in them. So when I needed another car and looked at few dealers, I knew Keenan would give me a better deal and they did. The salesman (Andy) was great, no hard sell. He just wanted to make sure I was a happy customer. I hope I get to work with Andy next time I need a car, and would recommend him to anyone needing help with a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful review and feedback! We are so glad to hear that you've been happy with our sales and service over the years, and that Andy was able to provide you with great customer service with your most recent purchase. Thank you for your business, and for your recommendation!

An easy experience

We bought a 2015 Accord from Pat Regan. The experience was great with no problems. Pat was very helpful and knew a lot about the car with all the fancy extras. This is our 5th Honda and we love them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for this great review! We are so glad to hear that you were happy with the customer service you received from Pat, and that everything went smoothly with your car purchase. Thank you for your business, and please don't hesitate to contact us if there is anything we can do for you!

Quick and painless!

Andrew Sassane was my salesman and as I told him, he made the whole experience so easy and quick. He was thorough and knowledgeable even though the HR-V just came out. He communicated well via email and phone. No gliches or issues. You rock, Andy! P.S. I LOVE my RED HR-V! Cindy Wessner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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Dealer response

Hi Cindy! Thank you for this wonderful review and feedback about your car-buying experience with us - We are so glad to hear that you were happy with the customer service you received from Andy, and that you love your new HR-V! Thank you for your business, and please don't hesitate to contact us if there is anything we can do for you!

First car buying

Michael and everyone over at Keenan honda made buying my new Honda HR-V easy and stress free, They were very polite and straight forward with the process, and helped explain everything. I live in Delaware and they were able to do the registration for me right there.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us this great review! We are so happy to hear that you were pleased with the customer service you received from Michael, as well as your overall car-buying experience with us. Thank you for your business, and enjoy your new HR-V!

Great experience

I just leased a Honda Odessey from Keenan Honda and was very pleased at how smooth the whole process was. Josh Storey made the whole ordeal a very pleasant experience. He was very friendly, not pushy, seemed to understand what I was looking for and made the experience quick and easy. I would highly recommend Josh to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this great review and feedback about your car-buying experience with us! We are so glad to hear that Josh was so helpful, and that you didn't feel pressured - that is always our goal. Thank you for your business, and for your recommendation!

Friendly, Low Pressure, but Persistent

I just leased a Civic sedan for my son when not at college. It made a lot more sense than buying an old car and hoping to avoid large repair bills for 3 years. We first visited Keenan in March, during spring break. They were friendly and seemed to understand our goals and financial needs. We weren't able to work out the down payment that day but they stayed in touch with us regularly over the next 10 weeks until we worked out a fair price on the lease and monthly payments within the budget that I had defined. I appreciate their commitment to us as customers and their willingness to work with us to meet our needs within the limits of our resources- all with a friendly and positive attitude.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for this great review! We are so glad everything worked out with the purchase of your son's new car, and that you were happy with your car-buying experience with us. Thank you for your business, and please don't hesitate to contact us if there is anything we can do for you!