Reviews
It?
It?s a pleasure getting my truck serviced at Gary Yeomans. They treat you with respect and kindness and take care of all your needs. They make you feel welcome.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for choosing Gary Yeomans Ford of Ocala. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best service ever Prompt and very professional service
Best service ever Prompt and very professional service Good communication and service Explain the situation with patience and very detailed They are very helpful and cooperative
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your thoughts about your experience with Gary Yeomans Ford of Ocala. We appreciate your business and hope to see you again soon!
The Service department provided excellent service.
The Service department provided excellent service. The representative that I was assigned to was extremely cordial and understanding. She explained everything very well. I felt like she really cared.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing your thoughts about your experience with Gary Yeomans Ford of Ocala. We appreciate your business and hope to see you again soon!
I test drove a Ford Transit cargo van on July 29th.
I test drove a Ford Transit cargo van on July 29th. The van, which was just serviced, was leaking brake fluid, so for safety I had to wait for the dealership to send a tow truck. The tow truck driver was unprofessional and initially refused to take my passenger along to the dealership. Upon our return to the dealership, no one from the management team spoke to us or apologized for the performance of the vehicle or our inconvenience. I requested that I be notified of the condition of the vehicle since I was interested in purchasing it. The following day I received a message from the dealership stating that the vehicle had been sold to another customer. I do not recommend Yeoman Ford.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dear Marilyn, we apologize for the inconvenience and unprofessionalism you experienced during your visit. Rest assured, we have taken steps to address the issues with the van and our staff. We value your feedback and apologize for any disappointment in not being able to purchase the vehicle. We would love the opportunity to make it up to you. Thank you for bringing this to our attention.
Mike was the best Ocala he went all out for me and I?
Mike was the best Ocala he went all out for me and I?m very pleased with the way he handled my problem and also provided me with a vehicle until mine was finished
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Yeomans Ford of Ocala, we look forward to having you as a valued customer for many years to come!
I can not say enough good things about Ceaser!
I can not say enough good things about Ceaser! He took his time and showed me every thing that the car does! He was the best non pressure salesman I have ever delt with!! Answered every question I had! The whole sales staff was top notch!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Quick turn around on routine maintenance.
Quick turn around on routine maintenance. No upsell pressure. Nice staff and on time with appointment. Did good work and contacted me to let me know when the vehicle was ready.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Awesome !
Awesome ! Awesome! Awesome!Awesome! Awesome! Awesome! Awesome! Awesome! Awesome! Awesome! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Yeomans Ford of Ocala to be a positive one. Please don't hesitate to reach out if you need anything else.
I choose mobile oil change which is great!
I choose mobile oil change which is great! The young man providing the service was very professional, friendly and explained payment process. He deserves a raise for his mannerism
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Here at Gary Yeomans Ford of Ocala, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
I got me a new truck from here and not even 500 miles
I got me a new truck from here and not even 500 miles old?the screen stopped working. Usually that?s a bad thing and a pain, but Gary Yeomans Ford was quick to assist me with the issue and in no time it was fixed. Great care by my salesman who assisted and the repair shop that had it repaired in under an hour. And if it breaks again, I?ll be back for another review.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing about your experience with Gary Yeomans Ford of Ocala. We appreciate your business and hope to see you again soon!