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Stevinson Lexus of Lakewood

(1,762 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 13 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (720) 306-8750 (720) 306-8750
Used (720) 306-8911 (720) 306-8911
Service (720) 778-3461 (720) 778-3461

Reviews

(1,762 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevinson Lexus of Lakewood from DealerRater.

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Great experience

We had a great experience buying our 2015 Lexus RX350. Steve was excellent to work with-- honest, professional and customer service oriented. Overall, everyone has been friendly and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know your experience with Steve was great! We appreciate your business!

Great Service - Highly Recommend

Chuck did a great job. Was knowledgable. The entire experience was painless. The car was in great condition to look at and everyone I dealt with was gracious and kind. Highly recommend. And ask for Chuck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, Mike01! Thank you for taking the time to leave us this wonderful review! We're so glad we were able to help you out. Please let us know if there's anything more we can do for you.

Excellent 1st Lexus Experience with Integrity!

Melissa Lanini was an absolute pleasure to work with. I've been in Sales for 15+ years myself and Melissa is the real deal! The most refreshing part was the integrity of everyone we dealt with at the dealership. Our price and payment never changed once quoted by Melissa throughout the entire process. After the purchase, the Service Department was just as exceptional. This is the first time I've felt like we (my family) has a true partner regarding a relationship with a vehicle dealer. We look forward to working with Melissa in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We're happy to hear you found your experience with Melissa refreshing and our service department exceptional. We are very thankful for your business.

Wonderful Experience

I recently went to my local dealer for service and have to share the wonderful experience I had. While I was waiting for my car. I met a very pleasant and knowledgeable sales lady, Melissa. Her style was a breath of fresh air. When we buy our next Lexus it will definitely be from her. Chris Wholey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you Chris!

Amazing and comfortable

After experiencing such a horrid stent with Ford, coming to Lexus and getting the pleasure of dealing with Mike was such a relief. So friendly and knowledgeable. He didn't sugar coat or attempt to hide any information. Every gray area was explained in great detail and all my questions were answered! Financing or leasing a car is stressful, especially after such a bad experience at ford, but if I could do it all again with Lexus I would in a heart beat! Thank you for taking me on the Lexus journey Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear Mike provided you with a great experience! Thank you!

Appreciation for sales support by Steve Sumner

I searched the internet for a 2016 Honda Pilot and found a used one with about 7,200 miles listed at Stevinson Lexus of Lakewood, CO. I requested on-line to view and test drive this vehicle. Steve Sumner soon responded by email. I called Steve and made an appointment to view the vehicle. It turned out that this Honda Pilot provided the space and options that we wanted. Overall, Steve was very professional, not pushy, and provided the information we needed. Also, the Stevinson Lexus of Lakewood dealership was as good experience, making us feel welcome and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're happy Steve helped you purchase a new(er) Honda Pilot with such low mileage and that you had a welcoming experience. Thank you so much for letting us know!

Great experience

I am so pleased with Stevinson Lexus. I had a less than favorable experience at Kuni Lexus and so I went to Stevinson, which is very far from my home. Best thing I ever did. The internet communication with Steve Sumner was excellent as was the personal and professional service that we received. I love the facility and the friendliness of all the staff. I would definitely recommend Stevinson to anyone and especially Steve Sumner, who helped us through each step of the way, which terminated with the purchase of a brand new Lexus NX. Thanks so much to all of you. Sharon Calahan and Rick Worley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new NX! Steve is terrific and Jair will be happy to continue your operating lessons when its convenient for you. Thank you for the nice note!

The best car experience!!

Great experience! Leased a 2017 NX F-sport. Mike Sanchez was a pleasure to work with. I will be back to do business again. I highly recommend him to work with. He is the best, made me feel comfortable and worked very hard to get me everything I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks! We truly appreciate your business.

Top Shelf

I have purchased and leased three vehicles from Stevinson Lexus. I've become a repeat customer because I am always treated so well by every employee. No pressure, no "let me talk to my manager" nonsense. They respect me and I respect and trust them in return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for continuously allowing us to earn your business.

Can buying a car actually be fun???

After a two week search on the internet for the car I wanted, I came upon Stevenson Lexus. To be honest, I would rather have a root canal than buy from a dealer, but they had the car I really wanted. I made an appointment. Stevenson's is a very large dealership and I really did not think I would get much personalized attention. Was I wrong! Steve Sumner met me at the front with the car ready to go. He went over all the controls and we took it out for a spin. There was nothing pushy about Steve. , He is knowledgeable, professional, and great fun. After the test drive, we went over the price and all the other information. I bought the car for two reasons. I loved the car. I also liked the buying experience at Stevenson;s Lexus. If you are looking for price, professional people, and overall quality, I highly recommend purchasing from Steve Sumner at Stevenson's Lexus!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to earn your business! We hope you are loving your new ride.