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Stevinson Lexus of Lakewood

(1,762 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 13 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (720) 306-8750 (720) 306-8750
Used (720) 306-8911 (720) 306-8911
Service (720) 778-3461 (720) 778-3461

Reviews

(1,762 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevinson Lexus of Lakewood from DealerRater.

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I’m always happy with the professional and friendly

I’m always happy with the professional and friendly service at Stevinson Lexus Lakewood. Erin was so great! She took the best care and communicated with me on every detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

overall very satisfied with services provided and

overall very satisfied with services provided and especially the advisors insight into vehicles maintenance requirements and schedule

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We've been customers of this dealership for over 20

We've been customers of this dealership for over 20 years. They have a great service department, and have done excellent work on all of our Lexus cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Erin was very helpful, she made it very easy for me.

Erin was very helpful, she made it very easy for me. Thanks a lot!! Will be back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer experience!

Excellent customer experience! Extremely professional and experienced sales people! This is my 4th car I’ve purchased from Stevenson and it’s always a wonderful experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything went as smooth as butter.

Everything went as smooth as butter. They answered all our questions and were very knowledgeable. The finance guy was even very knowledgeable on my 2008 Lexus. They were very patient and nice, made it feel like family rather than a big dealership that just wants to be paid.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

:-) Wow! Thank you for rating us so many stars!

Recall was need, I was greeted with friendly

Recall was need, I was greeted with friendly professionalism as the recall was checked, I was given the opportunity to have it serviced and provided a ride. Have always for the last 3 years have had excellent service !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Maxine Rodriguez, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

Derek was great help!

Derek was great help! He updates me about everything and made sure i was pleased as a customer and happy. I am glad i took my car to this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sarah Hawana, thank you again for taking the time to let us know how we did!

Excellent personal attention for nearly 20 years.

Excellent personal attention for nearly 20 years. Always dependable, accommodating, courteous and professional. Special thanks to and appreciation for Jimmy Cha. Buying process was long and tedious in 2006. Just as we were ready to sign the all cash purchase agreement, we were told the car we chose from the lot was not available, with no explanation as to why.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

Van Tan provided great service Work on car good.

Van Tan provided great service Work on car good. Don’t know quality of work. Time will tell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.