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Paul Thigpen Ford of Waynesboro

(639 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2013 state dealer award
View 2 awards
2013 state dealer award
2020 consumer dealer award
New (877) 775-5685 (877) 775-5685
Used (762) 252-9469 (762) 252-9469
Service (762) 365-0004 (762) 365-0004

Reviews

(639 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Thigpen Ford of Waynesboro from DealerRater.

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Quick no hassle and fun!

I had a very pleasant experience with these guys and gals. I was expecting a long after noon, however it was short and to the point. The deal I got was better than what I had expected. I went on a test drive with one of the ladies (Melissa) we drove to my house to show the truck to my family. That was the best thing for me with this virus going on. I didn't have to bring them out. When we got back George had all the paper work lined up and ready so it was much quicker. Thanks Yall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a 5 star rating. We are excited to hear about your experience at our dealership. We hope you continue to choose us for all of your vehicle needs.

My second time buying here. Love this place. They treat...

My second time buying here. Love this place. They treat you great. We got exactly what we wanted. Will definitely go back next time I need a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The sale was great going to miss my trade in they stayed...

The sale was great going to miss my trade in they stayed after hours to work with us amazing to work with thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ms. Lunceford, Thank you for taking the time to leave us a 5 star review. We are excited to hear about your experience at our dealership. Thank you for your business, we hope you continue to choose us for all your vehicle needs!

Two Mustangs in one month.

Very pleasant atmosphere and personnel. Also a local business so I try to support the locals. So far we are very satisfied with the two Mustangs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are excited to hear how pleasant your visit was to our dealership. Thank you for taking the time to leave us a 5 star review. We hope you continue to choose us for all your vehicle needs.

Best dealership around. They worked hard to get me to the...

Best dealership around. They worked hard to get me to the payment I needed to be at. The staff is very friendly and treats you like family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a 5 star review. We are happy to hear about your experience at our dealership. We hope you continue to choose us for all your vehicle needs!

Excellent service. Friendly employees

Always receive excellent service. They aim to please. Always waited on at the preset time. Waiting area is comfortable. When finished you are given a review of work done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave our service department a 5 star review. We are excited to hear about your visit. We hope you continue to choose us for all your vehicle needs!

Great Place to get a car.

If you go to Mizell Ford, ask for Santell. He was fantastic to deal with and got us a great deal, we could not be happier!! Thanks for all the help Santell!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Greg, We would like to Thank you for taking the time to leave us a 5 star review. We are excited to hear about your fantastic deal. We hope you continue to choose us for all your vehicle needs!

They will do a highway robbery on their customers. And...

They will do a highway robbery on their customers. And not care about you financial!!! The owner is a very nasty man and he speak to his customers in a nasty way. I had a very bad experience and I will never go there again nor Recommend anyone to go there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We would like to apologize you did not enjoy your time in our dealership. We hope you enjoy your New 2019 Ford Fusion!

Just in for an Oil Change

I've always had great service at this dealership! I've bought three cars from them in the past and even though I own a Chevy now ~ I still felt they would and could do an amazing job. Everyone (Lisa & Dave especially) is always friendly as well as professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave our service department a 5 star review. We are happy to hear Dave and Lisa are so friendly. We hope you continue choosing us for all your vehicle needs!

The best customer service and team in GA!!!!

The team at William Mizell are amazing and always looking out for our best financial Situation to make sure we are happy and set up!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tony, Thank you for leaving us a 5 star review. We are happy to hear we have the best customer service in Ga. We appreciate your business and hope you continue to choose us for all your vehicle needs!