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Central Florida Lincoln

(173 reviews)

Reviews

(173 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Central Florida Lincoln from DealerRater.

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I had my Corsair towed to Lincoln and immediately Eric

I had my Corsair towed to Lincoln and immediately Eric contacted me to explain about the issues with my car. He was clear and honest with the explanation. Super professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Arlete, we are pleased to hear of your experience with us here at Central Florida Lincoln. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

It was the best experience I had when purchasing a

It was the best experience I had when purchasing a vehicle. David Spurgin was a great salesman, he helped me with selecting my vehicle and has contacted me several times to make sure we are happy with the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brenda, we are pleased to hear of your experience with us here at Central Florida Lincoln. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Excellent service and great customer service and great

Excellent service and great customer service and great product management team. I thank you for the support and advice as always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Bobby, thank you so much for your feedback about Central Florida Lincoln! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

I just want to thank Elizabeth Tarr and all of the team @

I just want to thank Elizabeth Tarr and all of the team @ Central Florida Lincoln for the excellent service they provided. I recently had some major damage to my Lincoln Navigator due to squirrels destroying wires around my engine and Elizabeth got my vehicle in for repair the very next day and also put me in a beautiful loaner vehicle whike my vehicle was worked on. She also coordinated with my insurance adjuster to insure a timely reimbursement of repair my repair costs and it was all smoothly done. I really appreciate all the effort and professionalism displayed by Elizabeth and the entire team at Central Florida Lincoln. Thanks !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We live in a rural area, so it takes 2-3 hours or more to

We live in a rural area, so it takes 2-3 hours or more to go to the larger dealers in the various cities. Since we have had other dealers add or change things when we got there, we came to an out-the-door price before getting in the car. Central Florida Lincoln honored everything we agreed upon, and the deal progressed easily. Amine did everything he said he would. The dealer was crazy busy after Christmas, so it took a little longer to get out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Michael, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Central Florida Lincoln and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

At this moment 5 days after my purchase a haven?

At this moment 5 days after my purchase a haven?t get emailed my paperwork and the seller offered me a full tank of gas and didn?t get it also he told me that the car had 2 keys and he gave me only 1, I had to wait 2 hours for a crappy detail that still had mold around the windows and the leather seat were left full of stains it was supposed to be done 4 days before I took the car because I make a payment and for another reason I had to wait 4 days for the rest of the payment I has really calmed and never give a hard time but never get the service that it was offered Now I have text the seller ( got no answer ) to help me with the paperwork because I need it to get my car ready for rental which is the reason I got it but I can?t because once the sale is done I became disposable I just took my car in peace and calm but understand that it was a good deal on the car but the promise and the service after the deal was done it was garbage

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Luis, we regret to hear that your experience with us was not a more positive one. If you'd be willing, please contact our Manager at (407) 906-9736. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

Nelson was very Helpful explaining everything that I need

Nelson was very Helpful explaining everything that I need to know regarding my car that was being service.. also was very polite,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Patricia, we are pleased to hear of your experience with us here at Central Florida Lincoln. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

I had an outstanding experience at thanks to the

I had an outstanding experience at thanks to the exceptional service provided by both the Sales Manager, [Sales Manager's Name], and Salesperson Kevin. From the moment I arrived, the entire team made me feel welcome and confident in my purchase decisions. They were knowledgeable, professional, and attentive to my needs, ensuring that the entire process was smooth and hassle-free. Kevin was equally impressive, taking the time to understand exactly what I was looking for and offering insightful guidance without any pressure. They were patient, answered all my questions, and provided detailed information about the vehicle options that best suited my preferences. Their friendly attitude and expertise made the whole buying experience enjoyable. I would highly recommend this dealer ship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mohameed, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

This is the absolute worst dealership I have ever worked

This is the absolute worst dealership I have ever worked with in my life. Lies, and far worse off then when I brought it in. Service advisor Nelson is rude as can be and very short tempered. I would never recommend this dealership to anyone. Go to the next closest dealer, trust me it will save you the headache! Disrespectful as can be. Dont send your wife!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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AVOID THIS STEALERSHIP AT ALL COSTS Recently moved

AVOID THIS STEALERSHIP AT ALL COSTS Recently moved here from Atlanta and took my Lincoln in for an oil change and one rear wiper blade. They billed me $306.78! When confronted with this OBSCENE AMOUNT, they simply said it was how much they charge and it's in line with what everybody else charges. Never in the life of oil changes for my 2015 MKC have I paid even half of that amount. Disgusting. AVOID THIS DEALERSHIP AT ALL COSTS. I had planned to purchase a new Lincoln within the next few months, but this experience leaves me considering not just another dealership but whether or not I'll remain loyal to Lincoln. Absolutely shocked and appalled at the way I was treated here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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