Central Florida Lincoln

I felt so special when I left the dealership you guys do amazing things at all his place also I enjoyed the snacks they were delicious

Wait time was ok, but they should tell you before you come if it?s going to be 2.5 hours. Facility was clean and comfortable.

Service department is Very professional and reliable. They provide loaners, shuttles, and uber services at your need. They also provide detail follow ups with videos of your car in service. They also provide snacks and coffee.

I couldn't be happier with my purchase! My salesperson, Nick, was early for our appointment, which set the tone for the entire experience. He was incredibly knowledgeable, patient, and never made me feel pressured. Nick thoroughly explained my options and made sure I was comfortable with the terms of the deal. The financing process was also quick and straightforward, and I was still offered several packages, even on a used vehicle. If you?re looking for a professional car buying experience, at a clean and modern dealership, I highly recommend Central Florida Lincoln.

My service representative, Chloe, was excellent. She kept me informed during the entire process of the recall. There was also general maintenance performed on my vehicle, specifically an oil change, for this I was charged. I have the Black Label policy when I purchased my vehicle, and I was under the impression, as stated on the purchase agreement, that a general maintenance plan of 4 years, or 50,000 miles would cover an oil change. Also, my leather seat has developed a wear hole, and evidently since my vehicle is now 18 months old, such issues as this are now not covered. I?m very disappointed that seat cover has lasted but 18months.

Everyone was polite, friendly, knowledgeable, and helpful. I was able to buy the car I wanted at a fair price with great 1.99 financing.

Antonio went above and beyond to help us finding the perfect Lincoln. He listened was patient very knowledgeable so awesome!!! The entire Central Florida Lincoln team were amazing to work with. We will definitely be back!!!

They provided courteous and open,honest information. The sales staff provided all I asked. The only negative was an uncomfortable delay with the concluding paperwork because they were obviously exceptionally busy that day.

I brought my car to Central Florida Lincoln because it was shaking and driving unbalanced. The first time I went, they told me I just needed a tire rotation, which was included with my oil change, so I didn’t pay extra. It didn’t fix the problem. The second time, they said I needed alignment and balancing. I paid for that, but the issue still wasn’t resolved. On my third visit, they finally found a defective tire. They tried to fix it about six times but couldn’t get the right replacement, blaming bad stock from the manufacturer. I had insurance on the tire, but they still wouldn’t replace it for free and continued to charge me. I spoke with the manager, but I didn’t get any help or resolution.

I asked for mobile one full synthetic ended up with Motorcraft oil never was told that they did not offer that oil before oil change was done, on the bill It said I requested a cabin air filter, I never requested you told me needed to be replaced and realizing I didn?t need to visit have been done last oil change. Then 2 days later had to return for them to reset oil light.