Skip to main content

Germain BMW South

(227 reviews)

Reviews

(227 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Very friendly and professional answer all questions I

Very friendly and professional answer all questions I have and flexibility to work with me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

It was a pleasure working with Geoffrey Kaleal during our

It was a pleasure working with Geoffrey Kaleal during our recent service visit. You are fortunate to have him on your team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Geoffrey Kaleal was great from start to finish.

Geoffrey Kaleal was great from start to finish. Attention to detail and great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Geoff is great to deal with.

Geoff is great to deal with. Would highly recommend using Germain BMW South for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience at Germain BMW South in Naples!

Great experience at Germain BMW South in Naples! Moises Marante is so helpful with excellent communication and quality car service was wonderful and done in a timely manner! Highly recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Scheduled a routine oil change and a brake fluid flush.

Scheduled a routine oil change and a brake fluid flush. The waiting area is clean and comfortable. Moises, my Service Advisor got things moving along quickly. There was consistent communication during the service appointment. Was very happy when the new Service Center was opened on Davis Blvd. Much closer for me to travel. Will continue taking our BMW's to this location for sercice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

My experience in dealing with Germain BMW of Naples, FL

My experience in dealing with Germain BMW of Naples, FL was outstanding! David Walker-Hughs and Ira Kreindel were most helpful, and the Certified Pre-Owned BMW 430i I purchased was pristine in all regards, and was delivered to me in Venice, Florida. The car was fairly priced and I received a very good trade in price for my Lexus. I would not hesitate to purchase a car from this dealership in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

Geoff Kaleal is the best.

Geoff Kaleal is the best. I have not had an easier or better car service experience... he makes it look "simple."

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

Of all the people I have dealt with at Jermaine BMW in

Of all the people I have dealt with at Jermaine BMW in South Naples Goff Kaloal is just an outstanding service advisor. He should be held in high esteem by management at the dealership and I could not have asked for better service. Thank you for taking care of every aspect of my annual inspection on my BMW 7 series!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Prompt survive.

Prompt survive. Just did not know that my computer would be reset. Kyle had to help with that. He is brilliant and a fun guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No