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Germain BMW South

(341 reviews)

Inventory

  • No photo available
    BMW Certified
    2022 BMW X3
    11,096 mi.
    $35,791
  • No photo available
    BMW Certified
    2023 BMW M240
    13,676 mi.
    $51,980
  • No photo available
    BMW Certified
    2023 BMW X3
    33,302 mi.
    $38,497
  • No photo available
    BMW Certified
    2024 BMW X3
    22,420 mi.
    $39,785
  • No photo available
    BMW Certified
    2022 BMW 430
    39,039 mi.
    $40,321
See all 11 vehicles from this dealership.

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Reviews

(341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain BMW South from DealerRater.

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Moises Marante is my service advisor for four years. I trust his word and understanding of my car. He has always been so great to know and trust my car to him.

Moises Marante is my service advisor for four years. I trust his word and understanding of my car. He has always been so great to know and trust my car to him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I scheduled a standard first year service on my BMW 540i. The ease of making an appointment at the time and day I wanted was satisfying. The dealer offered a loaner car even though the service would be completed in 2 hours. My service agent Daniel Resendes was exceptional! He was very courteous and wanted to do whatever it took to please me. From offering me a beverage while the loaner car was being delivered to me, until he delivered my own car back to me. I was updated by text each time an inspection was performed. When the car was completed Daniel called me to let me know it was ready. Daniel said they would wash my car also. I have to tell you this dealership hand washed the car and my interior was also spotless. It was the best service I ever experienced. I have been an owner of Porches, Mercedes, and Lexus but this service was by far the best.

I scheduled a standard first year service on my BMW 540i. The ease of making an appointment at the time and day I wanted was satisfying. The dealer offered a loaner car even though the service would be completed in 2 hours. My service agent Daniel Resendes was exceptional! He was very courteous and wanted to do whatever it took to please me. From offering me a beverage while the loaner car was being delivered to me, until he delivered my own car back to me. I was updated by text each time an inspection was performed. When the car was completed Daniel called me to let me know it was ready. Daniel said they would wash my car also. I have to tell you this dealership hand washed the car and my interior was also spotless. It was the best service I ever experienced. I have been an owner of Porches, Mercedes, and Lexus but this service was by far the best.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My Service Advisor, Geoff Kaleal is by far and away the best part of my experience at Germain.

My Service Advisor, Geoff Kaleal is by far and away the best part of my experience at Germain.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service representative Geoffrey Kaleal, was very helpful, courteous, friendly, efficient, effective, and professional. We have always been satisfied with the service center at this dealership.

Service representative Geoffrey Kaleal, was very helpful, courteous, friendly, efficient, effective, and professional. We have always been satisfied with the service center at this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The service department at the dealership on Davis Blvd. is outstanding. Geoff Kaleal, my service advisor, is nothing short of exceptional!!! Courteous, respectful, always very accommodating! Kudos!!!

The service department at the dealership on Davis Blvd. is outstanding. Geoff Kaleal, my service advisor, is nothing short of exceptional!!! Courteous, respectful, always very accommodating! Kudos!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I can't say enough about this Dealership of Germain BMW South along with the staff, particularly John Bradley with all of his assistance from Step 1 all the way to delivery. Everything was great, the transaction couldn't have been easier for me, and I will gladly recommend them to anyone in the near future! Thank you again for everything, I couldn't be happier with the purchase of my BMW.

I can't say enough about this Dealership of Germain BMW South along with the staff, particularly John Bradley with all of his assistance from Step 1 all the way to delivery. Everything was great, the transaction couldn't have been easier for me, and I will gladly recommend them to anyone in the near future! Thank you again for everything, I couldn't be happier with the purchase of my BMW.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My car has not been fixed but the Dealership keeps taking it back to try again. My service rep is Daniel Resendes

My car has not been fixed but the Dealership keeps taking it back to try again. My service rep is Daniel Resendes

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service performed was well explained and Dan Recendes service advisor was helpful and informative. Waiting room was clean and stocked with drinks and snacks

Service performed was well explained and Dan Recendes service advisor was helpful and informative. Waiting room was clean and stocked with drinks and snacks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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John Bradley at Germaine BMW South provided professional friendly leadership in selling me my ‘23 BMW 430 I convertible. He located the vehicle I requested which exceeded my expectations and had been seeking for months. Low mileage and detailed to look brand new. I drove it home to Ohio and it performed like a dream. John took extra time to customize the many electronic features to my needs. My wife even complimented how very pleased she was that we were fortunate enough to have such a patient non-pushy salesperson like John. Ask for him and you’ll be pleased! Joanne and Ron Zumpano

John Bradley at Germaine BMW South provided professional friendly leadership in selling me my ‘23 BMW 430 I convertible. He located the vehicle I requested which exceeded my expectations and had been seeking for months. Low mileage and detailed to look brand new. I drove it home to Ohio and it performed like a dream. John took extra time to customize the many electronic features to my needs. My wife even complimented how very pleased she was that we were fortunate enough to have such a patient non-pushy salesperson like John. Ask for him and you’ll be pleased! Joanne and Ron Zumpano

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service. Daniel is very proactive in communicating. They are very good in providing accurate estimates.

Great service. Daniel is very proactive in communicating. They are very good in providing accurate estimates.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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