Reviews
Moises Marante is my service advisor for four years. I trust his word and understanding of my car. He has always been so great to know and trust my car to him.
Moises Marante is my service advisor for four years. I trust his word and understanding of my car. He has always been so great to know and trust my car to him.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I scheduled a standard first year service on my BMW 540i. The ease of making an appointment at the time and day I wanted was satisfying. The dealer offered a loaner car even though the service would be completed in 2 hours. My service agent Daniel Resendes was exceptional! He was very courteous and wanted to do whatever it took to please me. From offering me a beverage while the loaner car was being delivered to me, until he delivered my own car back to me. I was updated by text each time an inspection was performed. When the car was completed Daniel called me to let me know it was ready. Daniel said they would wash my car also. I have to tell you this dealership hand washed the car and my interior was also spotless. It was the best service I ever experienced. I have been an owner of Porches, Mercedes, and Lexus but this service was by far the best.
I scheduled a standard first year service on my BMW 540i. The ease of making an appointment at the time and day I wanted was satisfying. The dealer offered a loaner car even though the service would be completed in 2 hours. My service agent Daniel Resendes was exceptional! He was very courteous and wanted to do whatever it took to please me. From offering me a beverage while the loaner car was being delivered to me, until he delivered my own car back to me. I was updated by text each time an inspection was performed. When the car was completed Daniel called me to let me know it was ready. Daniel said they would wash my car also. I have to tell you this dealership hand washed the car and my interior was also spotless. It was the best service I ever experienced. I have been an owner of Porches, Mercedes, and Lexus but this service was by far the best.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My Service Advisor, Geoff Kaleal is by far and away the best part of my experience at Germain.
My Service Advisor, Geoff Kaleal is by far and away the best part of my experience at Germain.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service representative Geoffrey Kaleal, was very helpful, courteous, friendly, efficient, effective, and professional. We have always been satisfied with the service center at this dealership.
Service representative Geoffrey Kaleal, was very helpful, courteous, friendly, efficient, effective, and professional. We have always been satisfied with the service center at this dealership.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The service department at the dealership on Davis Blvd. is outstanding. Geoff Kaleal, my service advisor, is nothing short of exceptional!!! Courteous, respectful, always very accommodating! Kudos!!!
The service department at the dealership on Davis Blvd. is outstanding. Geoff Kaleal, my service advisor, is nothing short of exceptional!!! Courteous, respectful, always very accommodating! Kudos!!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I can't say enough about this Dealership of Germain BMW South along with the staff, particularly John Bradley with all of his assistance from Step 1 all the way to delivery. Everything was great, the transaction couldn't have been easier for me, and I will gladly recommend them to anyone in the near future! Thank you again for everything, I couldn't be happier with the purchase of my BMW.
I can't say enough about this Dealership of Germain BMW South along with the staff, particularly John Bradley with all of his assistance from Step 1 all the way to delivery. Everything was great, the transaction couldn't have been easier for me, and I will gladly recommend them to anyone in the near future! Thank you again for everything, I couldn't be happier with the purchase of my BMW.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My car has not been fixed but the Dealership keeps taking it back to try again. My service rep is Daniel Resendes
My car has not been fixed but the Dealership keeps taking it back to try again. My service rep is Daniel Resendes
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service performed was well explained and Dan Recendes service advisor was helpful and informative. Waiting room was clean and stocked with drinks and snacks
Service performed was well explained and Dan Recendes service advisor was helpful and informative. Waiting room was clean and stocked with drinks and snacks
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John Bradley at Germaine BMW South provided professional friendly leadership in selling me my ‘23 BMW 430 I convertible. He located the vehicle I requested which exceeded my expectations and had been seeking for months. Low mileage and detailed to look brand new. I drove it home to Ohio and it performed like a dream. John took extra time to customize the many electronic features to my needs. My wife even complimented how very pleased she was that we were fortunate enough to have such a patient non-pushy salesperson like John. Ask for him and you’ll be pleased! Joanne and Ron Zumpano
John Bradley at Germaine BMW South provided professional friendly leadership in selling me my ‘23 BMW 430 I convertible. He located the vehicle I requested which exceeded my expectations and had been seeking for months. Low mileage and detailed to look brand new. I drove it home to Ohio and it performed like a dream. John took extra time to customize the many electronic features to my needs. My wife even complimented how very pleased she was that we were fortunate enough to have such a patient non-pushy salesperson like John. Ask for him and you’ll be pleased! Joanne and Ron Zumpano
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service. Daniel is very proactive in communicating. They are very good in providing accurate estimates.
Great service. Daniel is very proactive in communicating. They are very good in providing accurate estimates.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase