Skip to main content

West Houston Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Very helpful and honest salesmen. Charles Jackson

Charles Jackson was a breath of fresh air when buying my car. I had already been to three other dealerships and the people really come off as snakes. Charles made me feel comfortable in my purchase and was truly honest in our dealings. I would recommend this dealership to anyone who wants to feel like the salesmen is working with you to get the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your positive review about your recent experience with us!

2013 Hyundai Genesis

We couldn't have had a better experience buying a car. Both the salesman and the finance guy were very courteous and respectful. We felt no pressure what so ever. We got what we feel was a very good price, and are very happy with the car be purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Wow that was easy

Fantastic I never like shopping for cars but in this case I wasn't. Went in for an oil change as we looked inside at the cars we were not attacked by tons of salespeople. We were able to look outside and there was the car I had looked for and designed on the internet. I asked for the name I had seen on the internet and easily accessed George and Roland who answered all our questions. It was a painless process. I would recommend both of these salespeople they are knowledgable and calmly without hassle take care of business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Great Experience to Buying a Vehicle

I went into Hub Hyundai West on new years eve. The Sales Agent Roland was very helpful and informative. He answered all my questions and found out the answers to the ones he was unsure of.... We were in and out with a purchase of a brand new car in 3 hours total. Most of the time at Hub Hyundai West I was making a decision on what color car I wanted to purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your positive review about your recent experience with us!

EXCELENT SERVICE

This was the best experience my wife and I ever had ordering a new car. Rolando Tudela is an excellent sales person whom respected our wishes and delivered a beautiful flawless Hyundai just the way we wanted it!!! Awesome Perfection!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Excellent Customer Service

Bought my first Hyundai today and Roland was great! I will be back to buy another soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your positive review about your recent experience with us!

Exceptional Sales

Second Hyundai Santa Fe purchased this Saturday from Rolando Tudela. He made the process of buying a car fun. His energy and knowledge of the Santa Fe were top notch. The complete process was seamless and I now have a wonderful vehicle. Rolando took his time explaining the functions of the vehicle, even though I am not into the electronics as the x-geners are. Thank you Rolando!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

New Car Purchase

I had an excellent experience purchasing my car from Hub Hyundai. I first contacted through the Internet and got a quick response to my questions. But what I appreciated Internet sales person Roland Tudela was plain talk no hype no BS. When I arrived at the dealership everything we had discussed by Internet was correct and I was able to purchase the car with no hassles, the process went smoothly with no hiccups. I have to say my sales person Roland Tudela did and out standing job and would recommend him to my closes friends and family. I bought a Genesis Coupe what a fantastic car could not be more pleased owning this car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much again for your feedback! We hope you have a great day!

2014 Hyundai Tucson

Hub Hyundai and their salesman James Martinez know their business. I went there with a 2 year old car for a trade in and no money for a down payment. James worked his magic and I drove out with a 2014 Hyundai Tucson that I love. Go to these guys if you want to buy a new car and get a good deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Chief Joseph 777, thank you so much for your positive comments about Hub Mitsubishi Katy!

Hub Hyundai Tucson

I was looking to trade my 2 year old car in on a new small SUV. I found Hub Hyundai and salesman James Martinez on the advice from a friend. Boy was my friend right. They did a fantastic job. James put together a deal that put me into a 2014 Hyundai Tucson with no money down. I give them 5 stars for getting the job done right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Leonardjanthony, thank you so much for your positive comments about Hub Mitsubishi Katy!