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Aaron Ford of Poway

(173 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday 9:00am–7:00pm Closed
New (877) 219-3161 (877) 219-3161
Used (858) 206-8869 (858) 206-8869
Service (858) 206-8047 (858) 206-8047

Reviews

(173 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They are so cooperative and listen what customers needs.

They are so cooperative and listen what customers needs. Professional and respectful. Thank you! I am so happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mika, we're delighted to know you had a positive experience at Aaron Ford of Poway. Thanks for highlighting our team's professionalism and respectfulness! Enjoy your new ride!

Very polite, excellent service, timely and made the

Very polite, excellent service, timely and made the process very smooth and enjoyable . Expert and professional through the entire process. Highly Recommend Tim

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a smooth and enjoyable experience with us at Aaron Ford of Poway. Your recommendation means the world to us, especially for Tim! Thanks for your review.

Huge thank you to Tim Brown and Vishal Sharma of Aaron

Huge thank you to Tim Brown and Vishal Sharma of Aaron Ford of Poway for improving the quality of our training by facilitating a couple of their all-electric vehicles for us to use as a static display. These high-tech vehicles aid us in learning how to identify EVs, immobile them, and disable the high voltage systems in the vehicle in case of an accident. As technology changes the fire department has to constantly adapt and overcome these new challenges. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to have been able to assist with your training by providing our all-electric vehicles for use. It's important that everyone is prepared as technology evolves, and we're proud to be a part of that process here at Aaron Ford of Poway. Thank you for the kind words!

Tim is the friendliest salesman I have ever met, he is

Tim is the friendliest salesman I have ever met, he is very easy to communicate with as he responds very quickly and with courtesy. Great service in the dealership from all of the employees and I would definitely come back again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Tim and the rest of our team at Aaron Ford of Poway provided you with such a positive experience! We appreciate your feedback and look forward to seeing you again in the future.

Agreed to a price 5k over including windshield

Agreed to a price 5k over including windshield replacement package. Then in the financial room, they tried to pull a fast one on me by charging me for the package and trying to hide it in the monthly payment. Like the car but dealership experience was meh.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience. We aim for transparency in all our dealings so it's concerning to learn that you felt this was not the case during your visit. We'd like an opportunity to address any misunderstandings, so please reach out when you have a moment. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronfordofpoway.com, (858) 748-1400 ext. 2321

We recently purchased a 2023 Hybrid Escape from Aaron

We recently purchased a 2023 Hybrid Escape from Aaron Ford in Poway and Jose handled our transaction from beginning to end and made it the best car purchasing experience my wife and I have ever had (we have purchased 9 Ford vehicles). Jose was extremely fast in coming up with proposals for all buying options and came up with a great offer within 15 minutes. We would highly recommend reaching out to Jose for a car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rob, it's fantastic to know that Jose provided you with such a memorable car-buying experience at Aaron Ford of Poway. We appreciate your recommendation and look forward to assisting you in the future!

The team at Aaron Ford of Poway were truly amazing!

The team at Aaron Ford of Poway were truly amazing! They were knowledgeable, friendly, took the time to answer all of our questions, and made it a positive experience. Alfonso, Sacha, and Tim were very professional and a pleasure to work with. There was no pressure, and we were out the door with our purchased vehicle within about an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Alfonso, Sacha, and Tim made your experience at Aaron Ford of Poway a positive one! It's great to see our team was able to answer all your questions. Enjoy the new ride!

I am very thankful for all Gary's help in buying my

I am very thankful for all Gary's help in buying my first-ever new car...a Maverik! During the sale's closing, Gary took care of all the paperwork and was efficient with the time. The other members were overall polite and helpful. Although I am not very experienced in dealing with dealerships, I did not have issues with this dealership (Aaron Ford of Poway) outside of the natural time of waiting to receive my Maverick due to constraints in production and limited communication during this time period. But this was not on the dealership since it was driven by the production time. I would recommend this dealership, especially Gary to support you in finding a car. As usual, everyone needs to do their own homework ahead, but from my side, I have no complaints. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that you had a positive experience with Gary and our team at Aaron Ford of Poway! We understand the waiting period can be challenging, but we appreciate your patience. Thanks for recommending us - enjoy your new Maverick!

Consumer response

Thank you for all the support and help when getting my truck. Gary even took time to gime me a bit of class on connecting my iPhone to the car…made the ride home even better!

Returning to this dealership as a family who has

Returning to this dealership as a family who has purchased multiple vehicles here. My husband and I worked with Alfonso and Tim when looking at purchasing another F-150. We had a great experience and would return again.Thank you for another great experience and another great Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ashley, we're so glad to know you and your family had another great experience with Alfonso, Tim, and the rest of our team at Aaron Ford of Poway. Enjoy your new Ford F-150!

Tim was very polite and helpful.

Tim was very polite and helpful. We were able to get the truck we wanted at a fair price. My wife and I highly recommend Tim and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Tim was able to assist you in finding the perfect truck at a fair price here at Aaron Ford of Poway. Your recommendation means a lot, thank you for choosing us!