Reviews
Courteous and professional.
Courteous and professional. From service manager to other staff and mechanic I had a great experience and my vehicle was well taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Priority Lexus of Virginia Beach provided you with a courteous and professional experience. Thank you for trusting us with your vehicle's care!
Brian Winslow always strives to make my experience a
Brian Winslow always strives to make my experience a pleasurable one. He is very knowledgeable, honest, thorough and professional. In my opinion he is one of the best service advisors at Priority Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Brian at Priority Lexus of Virginia Beach! We're delighted to hear that his knowledge and professionalism made a great impression. We appreciate your feedback and look forward to serving you again!
Excellent buying experience.
Excellent buying experience. Reid Schiff did an outstanding job explaining the features of the TX 350 and guiding us through the purchase process. Five stars.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave, we're delighted to hear that Reid provided an excellent buying experience at Priority Lexus of Virginia Beach. Thank you for the five-star review and enjoy your new TX 350!
Mike was very easy to deal with.
Mike was very easy to deal with. Cliff was very pleasant, also love his he dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re so glad to hear that Mike made the process easy and that Cliff added to your positive experience. We’re proud of our team and thrilled you love the dealership. We look forward to seeing you again at Priority Lexus!
This dealership is really the best!
This dealership is really the best!! They treat you respectfully and their personnel goes beyond expectations!!.My car is Always done is a reasonable time and they get me in pretty much as soon as I can get there. I would recommend them over any other !!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sheryl, thank you for the glowing review! We're delighted to hear that our team at Priority Lexus of Virginia Beach has consistently exceeded your expectations. We appreciate your recommendation and look forward to serving you again soon!
Amazing service.
Amazing service. They go above and beyond to please customers. I thought the video showing my service was an added plus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lisa, we're delighted to hear that you enjoyed the service and appreciated the video feature at Priority Lexus of Virginia Beach. Thanks for sharing your experience with us!
The service is in place and the attitude is very good.
The service is in place and the attitude is very good. The waiting time is not too long. It is very satisfactory.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had a satisfactory experience with us at Priority Lexus of Virginia Beach. Thank you for sharing your feedback, and we look forward to serving you again in the future!
Professional in every sense of the word.
Professional in every sense of the word. Work completed on schedule and within estimate, even helped me with my own stupidity in figuring out how to re-set a feature. Done with a smile and thoughtful teaching for an older person.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Priority Lexus of Virginia Beach! We're delighted to hear that our team provided professional service and helpful guidance. We appreciate your kind words and look forward to assisting you again in the future!
The new video review of the work on the car is amazing
The new video review of the work on the car is amazing and most helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re so glad to hear that you found the new video review of the work on your car helpful and informative. Keeping our customers informed is a priority, and we’re pleased that this feature made a difference in your experience. We appreciate your trust in Priority Lexus and look forward to serving you again!
Today I had a very pleasant experience at Priority, which
Today I had a very pleasant experience at Priority, which I had not before. From guiding me into the garage , coming to my car while I was still in it and taking me to my rep . Isabella was extremely helpful and understood Newhart I needed for my car . She kept me informed as to what was happening in a very friendly manner. I felt very appreciated and taken care of !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cynthia, we're delighted to hear that Isabella and the team at Priority Lexus of Virginia Beach made your visit a pleasant one! It's great to know you felt appreciated and well taken care of. Thank you for sharing your experience with us!