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AutoFair Nissan of Stratham

(694 reviews)

Reviews

(694 reviews)

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FUN AND EASY CAR SHOPPING

IT HAD BEEN 14 YEARS SINCE I BOUGHT A NEW CAR. IT WAS TIME TO GET RID OF THE MINIVAN AND TIME FOR ME TO GET SOMETHING I REALLY REALLY WANTED. MICHAEL WAS VERY KNOWLEDGEABLE ABOUT ALL 3 OF THE CARS I TEST DROVE. I KNEW WHAT I WA NTED BUT WASN'T SURE IF IT WAS IN THE BUDGET. HE BROUGHT OVER MIKE MANSFIELD TO HELP OUT AS WELL. WHEN I TOLD BOTH GUYS WHAT I REALLY WANTED THEY MADE IT HAPPEN. MIKE TOLD ME THEY INDEED HAD IN STOCK MY DREAM CAR HE HAD IT BROUGHT OUT FOR ME TO TEST DRIVE. THEY MADE SURE THE CAR FIT OUR BUDGET AS WELL. MICHAEL ALSO GAVE US HIS CELL PHONE NUMBER TO MAKE HIMSELF AVAILBALE TO US AFTER THE TRANSACTION WAS FINAL, WHICH WE DID UTILIZE AND HE WAS HAPPY TO HEAR FROM US.. WE WERE SO IMPRESSED WITH HIM THAT MY FATHER IN LAW WENT IN 2 DAYS LATER AND BOUGHT A TRUCK FROM MICHAEL AND HUSBAND WENT AND BOUGHT A NEW TRUCK 2 WEEKS LATER AS WELL. I WOULD RECOMMEND BOTH MIKE'S TO ANYONE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for taking the time to write this review! I'm happy to hear that our staff was able to collectively provide you with a pleasant experience. The greatest reward of being a sales consultant is repeat and referral business; and that can only happen by treating people right. Mike Langlais is a new sales consultant who works very hard; and it's great to see his efforts recognized. Thanks again and congratulations on your new vehicle! -Peter Wilcott / AutoFair Nissan of Stratham, NH

AutoFair Nissan Stratham

We found a car we wanted to see on line. It was not a Nissan but we could not have been treated any better. Alex Hummel was our salesman and he was great! The car was everything we were looking for and everything they said.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new car! Thanks so much for taking the time to write about your recent experience with us. Alex Hummel does a great job for us and it's good to see him recognized for his efforts. Thank you for your business and welcome to our family! -Peter Wilcott / AutoFair Nissan of Stratham, NH

love my rogue

The service at Nissan autofair was excellent. My salesman Todd Jones was very helpful and competent. The whole experience of buying a new vehicle was enjoyable,not stressful as car buying can sometimes be. Thanks to Todd and all the staff at autofair. Mary Krantz Statham, Nh.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for taking the time to write this review in regards to your experience with us. I'm happy to hear that Todd Jones and the rest of the staff did a great job and offered exceptional service to you. Thanks again and congratulations on your new Rogue! -Peter Wilcott / AutoFair Nissan of Stratham, NH

Excellent and Helpful Staff

I just want to let anyone looking for a new or used car please go to this dealership. They helped me get out of a horrible situation and stayed late just to get me in the car I wanted. Everyone at this dealership helped me so much. I would recommend working with Jason he isn't listed on this page because he is a newer employee. He did an excellent job helping me. There were many other people that helped as well including Patrick and Chris. Everyone in the market for a new car should go to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for writing this wonderful review! It sounds like Jason Kantapin and the rest of the staff were able to provide you with a pleasant experience for you. We strive to be a truly exceptional dealership that can offer a more positive experience in every aspect, and I'm happy to hear that our sales team did just that. Thanks again and congratulations on your car purchase! -Peter Wilcott / AutoFair Nissan of Stratham, NH

Excellent Customer Service

This was our second car purchase from this dealership. Returned back due to having such a great experience the first time and the 2nd time was even better. We knew exactly what car we wanted, called ahead and when we arrived at the dealership the car was ready to be tested. Was reunited with the previous salesman Todd Picanso who was a pleasure to work with both times. With my experience of buying other cars else where I have never been more comfortable walking into a dealership knowing that I will be treated with respect and provided a hassle free experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

The greatest compliment that Todd Picanso can receive is repeat business! Thanks for taking the time to write this review in regards to your experience. I'm happy to hear that Todd was able to provide a hassle-free purchase experience for you and we look forward to helping you out in years to come. Thanks again! -Peter Wilcott / AutoFair Nissan of Stratham, NH

great service

Thank you Todd Jones and the people at autofair it was a pleasure to buy my car from you. MARY Williams

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new car Mary, and thanks for taking the time to write this review. Todd Jones works very hard to provide his customers with an experience that will make a customer for life. I'm happy to hear that he and the staff were able to make this a pleasant experience for you. Thanks again! -Peter Wilcott / AutoFair Nissan of Stratham, NH

Fred Mirabelle,great salesman

My husband and I were just checking out cars and prices on Wednesday, when we saw a Nissan Altima we were interested in. Fred let us test drive it and worked with us to get the price we could afford and due to his help we drove the car home within an hour. He also called us the next day to see how we liked it. A very caring salesperson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new Nissan Altima! Thank you for taking the time to write this review in regards to your purchase experience with Fred Mirabelle. We work hard at providing a truly exceptional car-buying experience for our customers and it's great to see Fred being acknowledged for that. Thanks again and enjoy your Altima. -Peter Wilcott / AutoFair Nissan of Stratham, NH

AMAZING EXPERIENCE BUYING OUR NISSAN!!!

Thank you Michael Langlias and the team of wonderful people that I both spoke with and met personally in the process of buying our new family vehicle at AutoFair Nissan! Michael was very kind, professional and knowledgable about the Nissan Rogue and all of its features. Most importantly, he listened to what my husband and I were wanting for a vehicle and helped us get the best price and monthly payment. Their customer service is above and beyond anything I has ever experienced and will highly recommend them to others!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

What a fantastic review to be reading right now! Thanks so much for the kind words and for taking the time to write about your experience with buying a vehicle from Michael Langlais. We strive to make car-buying an enjoyable experience for our customers and it sounds like we hit the mark. I'm very happy to hear that our service was above and beyond anything you have experienced previously. Congratulations on your new Nissan Rogue! -Peter Wilcott / AutoFair Nissan of Stratham, NH

AUTOFAIR NISSAN IS AMAZING!!

Thank you Michael Langlias and the team of wonderful people that I both spoke with and met personally in the process of buying our new family vehicle at AutoFair Nissan! Michael was very kind, professional and knowledgable about the Nissan Rogue and all of its features. Most importantly, he listened to what my husband and I were wanting for a vehicle and helped us get the best price and monthly payment. Their customer service is above and beyond anything I has ever experienced and will highly recommend them to others!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the raving review of our dealership, specifically Michael Langlais. We do our absolute best to make sure that we offer a truly exceptional experience for people buying a car. It all starts from the first call in to the dealership. I'm happy to hear that we hit the mark and congratulations on your new Nissan Rogue! -Peter Wilcott / AutoFair Nissan of Stratham, NH

Great experience buying a new Nissan Sentra SV from Fred

As soon as I got to the door-it was being opened by a sales person-along with being greeted & asking how they can help. I had a price in mind on a vehicle that I wanted and I got that price. I drove it home a short time later. The salesperson & the dealership followed up with my purchase to make sure I was happy. The car runs great! Dealing with Fred was easy! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to write about your car-buying experience with Fred Mirabelle. We do our best to provide an experience that is fast, fun, and easy for our customers. I'm happy to hear that we were able to provide for you. Thanks again and congratulations on your new vehicle! -Peter Wilcott / AutoFair Nissan of Stratham, NH