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Unity Cadillac

(319 reviews)
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

Reviews

(319 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Unity Cadillac from DealerRater.

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2016 Dodge Durango from Barton Chevrolet

Two days ago we picked up our used vehicle from Barton and experience could not have been better... I worked with "Phil Knight" ...i have bought many vehicles form many dealers and this was by far the best experience i could have asked for , Phil and Craig (finance specialist) went out of their way and this will not be the last time i go there for a vehicle purchase. do yourself a favor and give them a look when looking for a vehicle ...new or used!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Jason Barton - jason@bartoncadillac.com

I bought a used auto from Barton. The sales person was...

I bought a used auto from Barton. The sales person was Peter. He was easy going, answered all questions, and helpful at every turn. At other places I have felt pressured to buy, not at Barton. Make sure you check out Barton when looking to purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this excellent review! I'm happy to hear that Peter provided a friendly and knowledgeable experience. Congratulations on your purchase and always feel free to reach out with any questions in the future. Sincerely, Jason Barton - jason@bartonchevrolet.com

It was a pleasure to work with Peter GROHL! He asked us...

It was a pleasure to work with Peter GROHL! He asked us what we were looking for as far as vehicle and price range and Peter and the finance guys worked very hard to make it happen. I found that Peter wasn't just looking to make a quick sale. He wanted to make sure that we were happy with our purchase. You definitely have a returning customer Barton Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Angel, we loved reading this review! Happy customers are our aim, and it appears Peter really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Jason Barton - jason@bartoncadillac.com

Every detail of my experience with Philip,Craig and Jason...

Every detail of my experience with Phillip, Craig and Jason was extremely positive. They were all professional, knowledgeable and very helpful. I would absolutely buy from them again and recomend them to anyone I know that's looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Jason Barton - jason@bartonchevrolet.com

My experience purchasing A vehicle from Barton Chevrolet...

My experience purchasing A vehicle from Barton Chevrolet was excellent from the salesman to the Management everyone was very helpful and knowledgeable answering most question before I even asked

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit and that you love your new vehicle. If you have any questions, please don't hesitate to reach out to us again. Jason Barton - jason@bartonchevrolet.com

Peter Grohl was extremely helpful and friendly. He helped...

Peter Grohl was extremely helpful and friendly. He helped me find the right car at a great price and made every effort to make sure I left happy and satisfied. This is the third car I've bought from Barton and I will remain a loyal customer with Peter Grohl as my preferred sales consultant!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jason Barton - jason@bartonchevrolet.com

Beware of Poor Sales Tactics at this Dealer

Beware, bait and switch at Barton Cadillac on November 11, 2019. After agreeing to price and pickup time, sales manager came back to me and said he made a $3400 mistake. Sorry, I don't buy that, I know some people will say, "OK, I understand" and still make the purchase. But when you have me sign my name to agree to a deal and then come back 30 minutes later after we agree on a price , financing and pickup time and tell me you made a mistake that your finance guy found, I do not believe it. This is a typical bait and switch and I would recommend staying away from dealers who do this. This is the lowest form of business practice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact Barton Chevrolet Cadillac at your earliest convenience. Jason Barton - jason@bartoncadillac.com

This is our 6th car we have purchased with Barton...

This is our 6th car we have purchased with Barton Chevrolet. Phil Knight was by far the best salesman we have dealt with. Jason Barton was also awesome in negotiating a low finance rate. Our car was delivered on time and it is beautiful. We highly recommend Barton Chevrolet. Jill Thorpe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jill , it was a pleasure to read about your sixth car-buying experience at Barton Chevrolet Cadillac. Congratulations on your new vehicle! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Phil provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future!

Great

Dealership overall was good. Sales rep was very informative, courteous, helpful and very knowledgeable about the vehicle and all things related to finance and vehicle. Very satisfied with connection in all aspects from the sales rep. This was my second time going back to dealership. I will say that the financial rep, particularly the first time was a bit frustrating.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

To say thank you is not enough, Eileen! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Barton Chevrolet Cadillac again! Jason Barton - jason@bartonchevrolet.com

I have been to a # of dealerships in the past 3 months. I...

I have been to a # of dealerships in the past 3 months. I had bad experience after bad experience until walking into Barton and meeting Peter Grohl. I walked in on a Friday and drove off the lot with my new car on Saturday. Peter made the overwhelming task easy and painless...I wish I would have walked into Barton first and not wasted time on all those other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jason Barton - jason@bartonchevrolet.com