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Unity Cadillac

(331 reviews)
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Unity Cadillac from DealerRater.

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Great

Dealership overall was good. Sales rep was very informative, courteous, helpful and very knowledgeable about the vehicle and all things related to finance and vehicle. Very satisfied with connection in all aspects from the sales rep. This was my second time going back to dealership. I will say that the financial rep, particularly the first time was a bit frustrating.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

To say thank you is not enough, Eileen! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Barton Chevrolet Cadillac again! Jason Barton - jason@bartonchevrolet.com

I have been to a # of dealerships in the past 3 months. I...

I have been to a # of dealerships in the past 3 months. I had bad experience after bad experience until walking into Barton and meeting Peter Grohl. I walked in on a Friday and drove off the lot with my new car on Saturday. Peter made the overwhelming task easy and painless...I wish I would have walked into Barton first and not wasted time on all those other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jason Barton - jason@bartonchevrolet.com

2020 2500HD - Great Experience

The Dealer experience was better than expected. I used to purchase my vehicles from Healey but had a negative experience with them on a 2015 Traverse. Phil our salesman was great as was Jason the Sales Manager. They were very focused on making sure the vehicle had everything I was looking for and went above and beyond with the trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Steve, we are so glad we could take care of all of your needs at Barton Chevrolet Cadillac. Thank you for giving this feedback; we will be sure to share it with the team! Jason Barton - jason@bartonchevrolet.com

Wow had a great time

Peter Grohl treated my self and my wife with respect . Brought a use truck but he made us feel it was new . Made us feel we were family not just numbers coming in to buy a car . Thank you Barton we are family now . If we need to get another vehicle we will come to our Barton family thank you Peter ๐Ÿ™

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

New Car

Love my salesman, which makes this last transaction bittersweet. Have given this business the sale of 2 cars, lease of two cars and referral of $100k vehicle sale since 2015. Had to split hairs over $100 referral bonus, which was not honored because of a formality when the salesman of the referred buyer forgot to record it. Management not willing to budge much, if at all. Would not get my hopes up about using Barton rewards on the purchase of a vehicle. Newest lease was not cleaned well before taking delivery.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Jason Barton - jason@bartonchevrolet.com

Peter Ghrol help us to find what we needed. He is the...

Peter Ghrol help us to find what we needed. He is the best seller i ever meet. I would recommend contact him when looking your next car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Carlos, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Itโ€™s quite an accomplishment to hear that Peter provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Jason Barton - jason@bartonchevrolet.com

i had a great experience at Barton Chevrolet. They...

i had a great experience at Barton Chevrolet. They helped get me the right truck Peter Grohl did a great job this is my third car from Barton chevrolet thank you ๐Ÿ™

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jimmy, it was a pleasure to read about your third car-buying experience at Barton Chevrolet Cadillac. Congratulations on your new vehicle! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Peter provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Jason Barton - jason@bartonchevrolet.com

Peter Grohl and Barton Chevrolet fabulous experience!

Two very good friends and I walked into Barton Chevrolet to inquire about a new car. Your salesman, Peter Grohl, greeted us with a smile and a handshake and immediately asked our names. I made my decision at that moment that I was in the right place to purchase my new car. Peter was very friendly and personable remembering all our names through the entire conversation and transaction. He explained everything in detail and made sure I understood throughout the paperwork and proceeded to the vehicle and explained all controls and helped me connect my phone to the vehicle. Answered any questions I had and always with a smile. A smile and friendliness works every time in my book. Thank you Peter and Barton Chevrolet for a memorable experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

I am happy to hear your time spent with Peter was pleasant. Congratulations on your new vehicle! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Jason Barton - jason@bartonchevrolet.com

I had a great experience at Barton Chevrolet. They helped...

I had a great experience at Barton Chevrolet. They helped get me the right truck at a great price. Peter Corvino and Anthony did a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Barton Chevrolet Cadillac! If there is anything else we can do for you, please donโ€™t hesitate to reach out. Best, Jason Barton - jason@bartonchevrolet.com

Peter C and Barton Chevrolet are great!

I just leased a new Trax from Barton Chevrolet. They got me out of my lease early and into a vehicle I love. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We are happy to hear of your positive experience at Barton Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Jason Barton - jason@bartonchevrolet.com