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Unity Cadillac

(325 reviews)
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

Reviews

(325 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Unity Cadillac from DealerRater.

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Pleasant buying experience

Always have had a good experience at Barton-Birks. Very relaxed circumstances and no pressure, knowledgeable sales personnel. Final price and trade-in were arrived at in an open manner. We've had a good working relationship with salesman Phil Knight for a number of years and would highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Jason Barton - jason@bartonchevrolet.com

Peter C and Barton Chevy rock

Smooth and speedy process. Highly skilled at he ting you what you want. Highly recommended. Very smooth process. Two thumbs up. Ask for Peter C.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind words, Marites123. We look forward to seeing you again in the future! Best, Jason Barton - jason@bartonchevrolet.com

Quick and easy

This is the first time getting a car with Phil, but third time getting a car from Barton Birks. Love going there every time. Great customer service. Always know how to treat people. Very satisfied with my new 2018 Chevy Trax.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jason Barton - jason@bartonchevrolet.com

Best car buying experience!

This is my fifth new car and best experience at a dealership yet. Phil Knight got me in the Tahoe I wanted and made the whole ordeal painless. I 100% recommend going here over any of the competitors in the area. Unlike Healey, Barton actually cares about their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Jason Barton - jason@bartonchevrolet.com

Long Time Customers

We have been purchasing/leasing our cars from this dealership for over 20 years. We have always had a great experience and feel confident that we have gotten the best deal. For the past ten years, our main salesperson has been Phil Knight. Phil has enhanced our experience with this dealership. He is a "go to guy" and always accessible. We usually purchase/lease Cadillacs. Our last SRX we had for over 6 years and turned it in with 110,000 miles. Very sad! We replaced it with an XT5 a year ago and have just leased a Chevy Traverse. Both are great cars and we have had the same professional treatment during both transactions! We highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Thank you for providing us with feedback regarding your recent visit, Maureen! Our team works hard to keep our customers coming back to Barton Chevrolet Cadillac and we truly appreciate your continued business over the past 20 years! We appreciate all of your kind words and will happily share them with Phil and the team. Please feel free to reach out if you need anything! Best regards, Jason Barton - jason@bartoncadillac.com

Phil Knight great salesperson

This is my fourth sale with Phil, he is experienced and knowledgeable and easy to speak with. A good experience with a professional dealership. Everyone at the dealership from sales to service just great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and for the continued loyalty. It's great to hear that Phil provided a knowledgeable and easy buying experience. Don't hesitate to reach out with any questions or automotive needs in the future as we are always here to help. Best, Jason Barton - jason@bartonchevrolet.com

New XT5- applause for Phillip Knight!

As a long-standing customer of Barton Cadillac (formerly Barton Birk Cadillac) I found the most recent lease transaction to be the easiest, least stressful, most professional of my numerous business dealings with the dealership. I credit the calm, professional, knowledgeable sales presentation by Phillip Knight for a most relaxing, pleasant event and truly appreciate his watchful attention to detail. I particularly appreciated his avoidance of a sales pitch, since I knew with certainty the vehicle and transaction I required. In addition, I always appreciate the assistance of Dennis Coakley in Service-he has been attentive and helpful throughout each purchase I have made @ Barton Cadillac. These gentlemen make a great 'sales team'!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this fantastic review! Phil works incredibly hard to exemplify our commitment to delivering top quality service to reach and every guest! It's great to hear that he provided such an amazing leasing experience. I will gladly share your kind words with Phil and the team. We truly appreciate your repeat business and we look forward to seeing you again in the future. Best, Jason Barton - jason@bartoncadillac.com

Phil is the man!

Phil is the best! Awesome experience, as always. Another great reason to buy here. I am a returning customer and Phil is the reason why. Thanks, Phil. Always a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Phil works incredibly hard to exemplify our commitment to customer care. I will happily extend your compliments to him. Don't hesitate to reach out with any questions in the future. Best, Jason Barton - jason@bartonchevrolet.com

Great salesmen peter corvino

When I arrived at dealer they had vehicle i was looking for with name on it.resweved for me I had an appointment,we sat down I picked a different vehicle which I preferred and made the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this great review. Congratulations on your purchase and be sure to let us know if we can help with anything else in the future. Best, Jason Barton - jason@bartonchevrolet.com

A++++++ RATING FOR MY SALESMAN PHIL.

Effortless purchase. Ask for Phil as your salesmen. Zero pressure & patient. My 5th transaction. He is the best. Do not hesitate. Detailed explanations. The best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! Phil is an invaluable member of our team and we truly appreciate everything that he does. I will happily share your kind words with Phil and the team. Thank you for letting us earn your repeat business and we look forward to helping you again in the future. Best, Jason Barton - jason@bartonchevrolet.com