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Ed Morse Chrysler Dodge Jeep RAM Muscatine

(355 reviews)

Reviews

(355 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Morse Chrysler Dodge Jeep RAM Muscatine from DealerRater.

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Yukon

Phil was awesome to work with as was the rest of the staff. I would recommend them to anyone without hesitation. They made buying a new vehicle easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This is the place!

Brandon was excellent in getting answers to all our questions and bringing in the right employees from Kroeger’s to help with those answers. The entire staff did a fantastic job with the entire car buying process. This is the place you need to go when you need a new or used car and Brandon is the man to see!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Philip Wiese was a great salesman.

Philip Wiese was a great salesman and stopped at nothing to make sure he made a deal with me. I would highly recommend talking to him for all of your new and used vehicle deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase experience

Great buying experience. No high pressure sales. Sam was a wonderful person to work with. We will continue to be return customers for future vehiclea

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bob markus

I was very pleased from start to finish with their sales representative I actually traveled from New York to buy this car still have it and I am totally satisfied with everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad car service

We bought a 2012 Dodge Grand caravan and they wouldn't show us the service records on it. Then after we bought it the traction control light came on. We took it to them and they said it would come on by its self. Wrong answer I had 5 different mechanics tell me it won't come on by its self unless u hit the button. I had to take it to uptown motors to have them fix it right. Now we just spent alot of money in plugs coil pack and fuel injector cleaning service and 2 new tires also. So I say kreigers can take there cars and stick them where the sun don't shine and I will not go back there at all. So do not buy from them they will not show u anything on the service records at all. I asked for them more than once and they never would get them out fore to see.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great customer service

as always, stellar performance, knowledgeable and friendly staff. Vehicle is always ready as promised. We would recommend Krieger's to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick Service

Service was quick and simple. Interior was wet when vehicle was picked up. Glad I have weather tech mats. Do damage noticed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Kriegers = Excellent Service

Rob in the service department was great as usual. The girls in the office are helpful and cheerful. Everyone addresses me by name. Makes me feel welcome and important.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent work

Courteous and professional. Work was completed in a timely and satisfactory manner. All issues were addressed and the appropriate corrections were made.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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