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Ed Morse Chrysler Dodge Jeep RAM Muscatine

(355 reviews)

Reviews

(355 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Morse Chrysler Dodge Jeep RAM Muscatine from DealerRater.

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My #1 Choice for a Dealership

Never any issues to discuss. I've always received the respect and excellent service that has kept me coming back for a good number of years now to maintain and purchase all my vehicles from Kriegers GMC Dealership. Thank You Kriegers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to provide us with your valuable feedback! Your business is greatly appreciated and we look forward to serving all of your automotive needs now and in the future.

Great Dealership

I was very pleased with my experience with Krieger Motors from the purchase to service. Brandon Herlein was great to work with and was very straight forward through purchase process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to provide us with your valuable feedback! We are happy to hear the Brandon was able to assist you! Your business is greatly appreciated and we look forward to serving all of your automotive needs now and in the future.

Great people

I have not been in a dealership service dept in 18 years. I strolled around the building and all the employees took time to speak. Also an older man I think maybe owner took a second to say good morning, nice to know that the man I think Marven was that nice. Makes me wish I would have had more money to spend but it show that the least of us is important to you. Good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to provide us with your valuable feedback! Your business is greatly appreciated and we look forward to serving all of your automotive needs now and in the future.

Always good service

Rob my service advisor is always there to help me in any way that is needed. I would give him an A as a grade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to provide us with your valuable feedback! We are happy to hear that Rob was able to assist you. Your business is greatly appreciated and we look forward to serving all of your automotive needs now and in the future.

Great service

Prompt, friendly service. I was so pleased to have the car returned earlier than expected. Very satisfied with the repairs. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to provide us with your valuable feedback! Your business is greatly appreciated and we look forward to serving all of your automotive needs now and in the future.

Urgent service without an appointment, friendly

I stopped in without an appointment because of a very low tire. I only asked that air be but in it & I would make an appointment, but the service department was able to work me in and fix my tire (it had a nail in it) at that time. It was nearing the end of the day & I am sure they were trying to wind up their day. This service was much appreciated!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to provide us with your valuable feedback! Your business is greatly appreciated and we look forward to serving all of your automotive needs now and in the future.

WOW Experience

It was a WOW experience. I felt like I got all the attention devoted to me to be comfortable with all the new features my GMC truck had to offer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to provide us with your valuable feedback! Your business is greatly appreciated and we look forward to serving all of your automotive needs now and in the future.

Great Service.

They were nice and kept us updated on how long our oil change would take. Fast and very thorough. Even washed our truck for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to provide us with your valuable feedback! Your business is greatly appreciated and we look forward to serving all of your automotive needs now and in the future.

Courteous, thorough, helpful, friendly employees.

This visit was in response to a recall. The appointment was made in a very timely manner & everything was taken care of in a 45 minute visit. Everyone was courteous & helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to provide us with your valuable feedback! Your business is greatly appreciated and we look forward to serving all of your automotive needs now and in the future.

Great service

I have confidence in Kriegers to do the necessary repairs on my vehicle. Rob is always very helpful. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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