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Step One Chevrolet

(380 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 296-5842 (888) 296-5842
Used (855) 830-6609 (855) 830-6609
Service (888) 572-7068 (888) 572-7068

Reviews

(380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Day

We came to look for a truck for my husband, because his was totalled in an accident a few weeks prior. We knew our classmate Rodney Burns that worked there, but my husband was approached by Mr. Robinson, who was a great help. He shared the sale with Rodney. We love our truck and we had a Great Day and experience with Premiere Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear that Ron and Rodney were able to provide you with great customer service. We will be sure to let them know about your review!

Best Experience Ever!!!

My husband and I were given the best deals on our New 2014 Dogde Durango!! Excellent customer service! Everyone was very nice and helpful! THANKS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving such a grand review for Premiere Chevrolet. We appreciate your business and will continue to provide you with the best customer service.

Great experience!

I had some special circumstances that had to be addressed before I ever set foot in the dealership. I explained everything to Grant Copeland and was told that Michael Williams would call me right back.Having been told that by different people from other dealerships, I thought oh well, I'll never hear from them and continued my car search online. No more than 5 minutes later Michael called. I told him what I wanted to do and he made it happen. Michael said he would have me in and out of the dealership in less than an hour.....and that's exactly what happened. I love Chevrolet products and should I decide to purchase another car Premiere Chevrolet is the dealership I will go to. Their sales department as well as Chris in Finance know what they're doing and do what they say. Everyone involved in my deal went well above and beyond the call of duty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow, Julie! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We will be sure to let our guys know about your review. Thank you for your time and we look forward to working with you in the future.

Caring and Execellent Service

Premiere is a very courteous and thorough business they give you step by step whats going on and what is needed without any surprises. You are always notified when and what service is needed for your vehicle and if anything comes up they will definitley fix it right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear that Curtis and Christa were able to provide you with great customer service. We will be sure to let them know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come.

Excellent customer sevice

Larry McPherson and Clyde Baskin were very professional and attentive to me amd my family. I leased two 2019 Equinox's and they assisted us with moving items from the old car to the new car, showin and walkin us through the car features and getting us set up with OnStar and was very patient waiting with us while we were waiting on State Farm to send the necessary information. Premier should be proud to have these two gentleman as representatives of their company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. Our guys will be glad to hear about your review. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

Service department was great

Service department was great .Christa is awesome.larry davis is a great guy,good yo work with ,I will always deal with these to people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving such a grand review for Premiere Chevrolet. We will be sure to let our team know about your review.

It was fast and ever one did there job well

get a oil change and it did not take long the dealership was clean and the people were happy and fun too deal with. thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

Very good service everyone were professional and kind.

You have a great staff they were all kind.my daughters and l leased a 2019 Equniox which we love very much. They are very in for this year. It’s seems that more and more are on the road now. They look better than the other suvs. I am very happy with mine. I was very impress with Larry McPherson a very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

Oil change & Tire Rotation

Took daughters car in for oil change and tire roation, staff always very friendly and quick service. $100 just a little pricey for a oil change/tire rotation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

Awesome experience!

My experience with Premier Chevrolet was Outstandingly Awesome. I would most definitely recommend them to my friends. Christa and Deundra were friendly and very professional. I was taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.