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Step One Chevrolet

(380 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 296-5842 (888) 296-5842
Used (855) 830-6609 (855) 830-6609
Service (888) 572-7068 (888) 572-7068

Reviews

(380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience!

The dealership provided a very friendly atmosphere. The buying process was also very simple. I would definitely recommend you contact Herman Wallace at Premiere if you are looking to purchase a Chevy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business! we will be sure to tell Herman about your review.

Great sales person

Had a great sales person that answered all my questions and the ones he couldn’t answer he went and got the answers. Those answers were manly concerning the price. He did everything he said he was going to do and that made me satisfied and help me decide to purchase the vehicle from Premier. So thanks to Lonnie Reaser, my sales person for hanging in there with me and continued to reach out to me until the sale was finalized.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

Very professional

I am greeted with a smile. The work is done in a timely manner and my car is returned to me in the condition it was in when I entered the service lane.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the stupendous review and continued word of mouth! We can’t say it enough as to how much we truly appreciate your business! We strive to be the best for you and your car. Thank you for taking the time to acknowledge us, we hope to meet all your needs in the future!

Great Experience

Speedy service. Clean waiting area. Family type environment with plenty smiling faces. Service girl specifically made me aware that the pricing had increased since my last visit.... much appreciated, no sticker shock after the fact.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

Excellent

Everyone was very nice, friendly, courteous and most of all helpful. Christa Sigler was the best! She explained everything to me and got me in touch with Jeff Pierce who is working to get my car fix. It’s nice to know someone as big as your company still cares about customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review! We are so glad to hear that Christa and Jeff were able to provide you with great customer service. We will be sure to let them know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come.

Great service

We have always been pleased with the work that has been done on our cars the Service Department workers are always helpful and nice. The cashiers are always kind and willing to answer any questions you may have and if they can't they will get someone to help you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one!

Purchase of 2019 Silverado 2500

Thank you for making the purchase of my new truck quick & stress free. Winston Carroll in sales & Chris Ferguson in finance, were a pleasure to work with. I look forward to doing business again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

Quick, friendly, and very well ran

Scheduled an appointment for 10:00 AM for an oil change & tire rotation. I was out of there by 10:30. It was nice being seen at the appointed time and not spending the entire day waiting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

Excellent Service

I love Premiere Chevrolet. I have purchased my last 5 cars from them. Michael Williams is the absolute best salesman I have ever had. He is friendly, professional, and will go the extra mile to please his customers. Thank you Premiere for all you have done for me throughout the years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

Great service.

Great service department. Very helpful and friendly. I went in for a simple oil change and not only were they helpful but also quick and efficient. Very pleased customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.