Reviews
The service department is top tier in customer service
The service department is top tier in customer service and satisfaction. Wouldn’t go to another ford dealer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We value your loyalty, and look forward to serving you again.
Love the video explaining what's going on with my
Love the video explaining what's going on with my vehicle. Staff is knowledgeable and very friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We're glad to hear you found our technician video feature to be helpful. We hope to work with you again!
The technicians were able to fix my 2000 Ford F450 Dump
The technicians were able to fix my 2000 Ford F450 Dump Truck when other shops were not. The price point was good. Everyone was very nice and the technician was able to explain everything to me very well. Will be taking all of my commercial trucks to them from now on. They’ve earned my business.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! It's our pleasure to help get you the service you need. We appreciate you making us your service home, and look forward to working with you again!
Tyler helped me get a loaner set up for my appointment I
Tyler helped me get a loaner set up for my appointment I set the night before.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help. We hope to see you again!
Exceptional service, from top to bottom.
Exceptional service, from top to bottom. Keep up the great work team!! Will be returning!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We're happy to help. We look forward to working with you again!
Good customer service.
Good customer service. Got the vehicle done quicker than quoted time and didn’t try to sell me anything.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road with the service you need! Please let us know if there's anything else we can do to assist.
Very easy buying experience.
Very easy buying experience. Great communication, no hassling , took care of most things over the phone. A+
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your great experience with our team! We appreciate you choosing to work with us, and hope you are enjoying your new car.
Called the dealership for and appointment and was able to
Called the dealership for and appointment and was able to get an appointment for the required repairs within a few days. The team at the truck shop kept me informed of the progress and costs.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help get you back on the road and running smoothly! Please let us know if there's anything else we can do to assist.
Absolutely horrible.
Absolutely horrible. They can’t even get your name right. I won’t take either of my vehicles to this office again.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us. We apologize for any mix up or miscommunication that occurred, as we aim to provide an excellent customer experience every time. If you would like to share any further details with us, we can be reached at feedback@cochran.com.
Called for an appointment was in for service the next
Called for an appointment was in for service the next day. They helped me with an issue from my Ford Pass points. They were very helpful and courteous the entire time. Would definitely recommend them to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending us! We're happy to help get you back on the road with the service you need. We hope to see you again!