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Honda of Harvey

(1,183 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award 2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (866) 540-5827 (866) 540-5827
Used (877) 772-0055 (877) 772-0055
Service (855) 209-3762 (855) 209-3762

Reviews

(1,183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Harvey from DealerRater.

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Great Service

The fast quick and complete service. The employees were nice and very accommodating! They worked with the customer in mind!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your fantastic review is highly appreciated. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Superior Honda satisfied. Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Sincerely, Sherman Smith, Service Manager, ssmith@superiorhonda.net

Great service, knowledgeable staff

All employees are personable, and take the time to get to know me. And are also very knowledgeable about parts and functions of my vehicle, never giving bad or false advice. I know I can trust these guys -- great service too, always greeting me, with tablet in hand, as I drive into the service area. Work on my vehicle is done quickly and correctly. Waiting area is nice too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Frank, we are so happy to hear about your wonderful experience at Superior Honda. Our highest priority is customer service, so it is great that you found our team to be personable and sincere. Please feel free to contact us if you need anything else. We hope to work with you again soon. Sincerely, Sherman Smith, Service Manager, ssmith@superiorhonda.net

Great Service. Fast. Friendly

Fast , courteous, personal service. The attendant took time to sit down with me and explain the service that was done or was needed on the vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Superior is SUPERIOR

From the receptionist to Dexter to Larry with whom I always visit to all the servicemen whose names I don't know, many thanks for always being the kindest and best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Srrvice

My advisor Herman Smith was very professional and very helpful in diagnosing the problem upon my arrival not like the last time I was here the advisor brushed me off with a crazy answer to this same problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Superior Service!

When we told them what was wrong, they called the warranty company and found out that the things were covered!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Automobile Purchase

Jack Cable was conscientious in getting info on exactly what I wanted and then finding it. I also appreciated the thorough explanation he gave regarding the operation of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very helpful

William was patient with my inexperience in financing a car. He answered all of my questions regarding payments and refinancing. Also, I felt that he had my best interest in mind while I was deciding what type of car to buy. I'm very happy with my choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service

Great customer service from DJ. I have and will continue to use Superior Honda because of the quality of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

DJ was very helpful and got my car taken care of in a timely matter so I didn't have to wait around all day long. Larry Talley also helped me with my purchase of my new car I will continue to go back to see both of these great workers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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