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Confidence Ford of Norman

(1,318 reviews)
Sales hours: 8:30am to 8:30pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:30pm 7:00am–7:00pm
Tuesday 8:30am–8:30pm 7:00am–7:00pm
Wednesday 8:30am–8:30pm 7:00am–7:00pm
Thursday 8:30am–8:30pm 7:00am–7:00pm
Friday 8:30am–8:30pm 7:00am–7:00pm
Saturday 8:30am–8:30pm 7:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 8 awards
2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 372-1558 (877) 372-1558
Used (877) 723-0549 (877) 723-0549
Service (877) 837-4153 (877) 837-4153

Reviews

(1,318 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Confidence Ford of Norman from DealerRater.

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I was in a hurry to get to an appointment and the team

I was in a hurry to get to an appointment and the team took the time to help me move all my stuff from my old vehicle to my new one. They were accommodating and answered every question I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience, no nonsense approach not trying to

Great experience, no nonsense approach not trying to nickel and dime me. Fast, friendly service. It was a great experience which is rare these days with dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The car buying process was a pleasure.

The car buying process was a pleasure. No one left me waiting during the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love the tires that the tech recommended.

Love the tires that the tech recommended. We arrived earlier than the planned time hoping it would take less time to finish but they were extremely busy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I bought a truck.

I bought a truck. It was quicker than anytime before it only took a couple of hours

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I’m very pleased with the staff and the team, very kind

I’m very pleased with the staff and the team, very kind and supportive, professional, very fast with working on my car, also letting me know, on what I need to work on with my car next. Also very grateful that they delivered my vehicle to my job 🥰wow. Amazing 😻 overall I am very grateful for all the staff!!! Thank you 🙏 very much!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service.

Great service. Jakob Was very professional and kept us informed during Maintenance. In and out quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I originally was there for brakes and a 100,000 mile

I originally was there for brakes and a 100,000 mile tuneup of my F150. But from the very beginning, they went out of their way to help. I needed a car while mine was being worked on, and while I originally did not have one, they worked diligently to get me a car within the hour After they had repaired the brakes and done the tuneup, it was discovered there was another issue with my truck and I decided at that time that maybe it was time for a new truck. All of the sales people were extremely helpful, never pushy. The whole process only took about four hours from start to driving a new truck off the lot (including looking at numerous trucks and a test drive) Highly recommend them, will definitely use them for future purchases

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The servicing of my car was so very easy and convenient I

The servicing of my car was so very easy and convenient I loved it. It is the perfect way to get your car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience, your quality people result in quality

Great experience, your quality people result in quality service on time always every time. Very nice team !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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