Reviews
Mitch, Levi, and Curtis went above and beyond.
Mitch, Levi, and Curtis went above and beyond. Super nice, super patient, super helpful. 10/10 will shop there again next time I need a vehicle. Best shop in OK and TX.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service was fast , well mannered, and courteous .
Service was fast , well mannered, and courteous . Service agent very aware of my needs, as well.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Met salesman who listened to our wants.
Met salesman who listened to our wants. When the car we came to see had recently been sold, he gave us a large array of other choices within our budgeted target. It all worked out.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I’m very happy with my Ford Mustang Mach-E.
I’m very happy with my Ford Mustang Mach-E. I went in not knowing what I wanted, but Adam, Zach A, Chase, and Daniel worked together to find me a vehicle I really wanted for an awesome deal! Paul was very knowledgeable and transparent. He told me about his experiences with the Mach-E’s he had leased and inspired confidence in my purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great bunch of guys and gals.
Great bunch of guys and gals.They make you feel like they really appreciate your business. It’s a real good service department and a good Dealership.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I had setup an appointment early in the week for 10am
I had setup an appointment early in the week for 10am Friday 12-20-24 to get my 2023 Ford F150 Limited serviced, warranty repair and a recall. I arrived at 9:50. The service advisor was advised I need to be gone by noon for another appt giving them 2 hours. At 11:10 and after waiting for an hour and twenty minutes as I walked out of the customer lounge I observed my pickup was just getting pulled in for service. They had not touched it. Why make an appointment if it doesn’t mean anything? I will not be returning to Confidence Ford of Norman to get service going forward..
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Mack was very informative and intuitive about what I was
Mack was very informative and intuitive about what I was looking for. Mack made me feel comfortable throughout the entire process. I would definitely recommend him and the rest of the staff at Confidence Ford.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciated it so much; the team had it finished on
We appreciated it so much; the team had it finished on the exact time I needed to make another appointment on time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service from the salesman, owner of business and
Great service from the salesman, owner of business and financial staff. Was also introduced to service manager.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Areej was great, very helpful and knowledgeable about the
Areej was great, very helpful and knowledgeable about the vehicles I looked at. She was easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
