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EchoPark Automotive St. Louis

(232 reviews)
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
(636) 389-8814 (636) 389-8814

Reviews

(232 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive St. Louis from DealerRater.

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Brian did an amazing job helping us trade in our car and

Brian did an amazing job helping us trade in our car and sending us home with a new one! 10/10 would recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you! We’re here to help you, or your mom, cousin, girlfriend, sister's boyfriend’s uncle, a friend of a friend, etc., so reach out if you need us. Happy driving!

Was super easy.

Was super easy. We found a car online, came in and did a test drive. They let us reserve the car for 72 hours with a $500 down payment. They added a $699 fee for their Permaplate protection program but even with that it was cheaper than others we found online and had many more upgrades.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying a Pre-Owned car can be fun, efficient and

Buying a Pre-Owned car can be fun, efficient and professional. EchoPark and their team takes pride to a new level. Check them out for yourself. Brian Fiddleman and his experience can help bring balance to any force. Exceeding expectations consistently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best price.

Best price. Big selection. Easy peasy selling and buying process. AND Elijah was fantastic to work with. Tell your friends, this is the place and Elijah is the one to ask for!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was one of six dealerships I visited while shopping

This was one of six dealerships I visited while shopping for my car, and the only one where the salesperson mansplained his way out of my business. I shared that I was paying cash, and Elijah (knowing NOTHING about my financial situation) tried to convince me that I made the wrong choice. Even when I gave him some of my situation, he doubled down on why I should have asked HIM before committing to a plan of action! I told him that I did not want a car that had been used as a rental. He again tried to convince me that my preference was invalid, and that I should reject my own life experience in favor of his opinion. When the woman training with him was going to get a second car for me to drive, he also tried to control how she worked. She was attempting to be of the best service to me, while he had some idea about parking the other car first and letting me wait. I attempted to call the manager and tell him all of this. He had no voicemail or email for me to talk with him. I was told he would get the message and contact me back. Instead, the message was passed to Elijah and HE tried to contact me. Just wrong on so many levels!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

What can we do to make this right? Contact us and let us know.

Great experience.

Great experience. Elijah was helpful and placed us in the right vehicle. We loved the look, drive, and the entire experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

Could not have asked for a better car-buying experience!

Could not have asked for a better car-buying experience! James was knowledgeable, wonderful, and awesome! He made the process smooth, relaxing, easy, and he did everything in his power to get us the best interest rate and payments within our budget. I LOVE my new to me car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

Good experience.

Good experience. Virgil made the process easy. Very up front with pricing, dealer fee, and required appearance protection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive St. Louis (Chesterfield) they made your day.

James was amazing and great to work with.

James was amazing and great to work with. Made our experience at Echo very enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! We love playing matchmaker – so glad we could help you find your dream car.

Awesome experience with Romekia, and the EchoPark staff

Awesome experience with Romekia, and the EchoPark staff here in Chesterfield MO. Professional, Attentive, and listen to my needs, wants, and was honest up front.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!