Reviews
Buying a new car
This was my first experience buying a new car, and Igor and the staff at Laurel Kia made it as painless as could be. Igor was great to work with--he listened to my preferences and did not try to change my mind on model or trim level while keeping me informed throughout the process. Beyond that, he worked to make sure that I was satisfied with my experience at Laurel Kia and would continue to be satisfied with my vehicle after purchase. I found the entire process at this dealership to be very efficient and the staff to be warm and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael Davis
Michael Davis was very professional. He was accurate and accommodated me and was able to get me finance. The was not a long wait and I could not be more happy with the service and treatment that was given to me by Mr. Davis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The best I ever had
I’m giving Sean a great rating because he worked with us and help us leave with a new vechile. He’s a great people person and treat you so well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael Davis/2016 Optima
I initially went to Laurel Kia to test drive a used 2015 Optima, which was unfortunately sold the next day. However, Michael Davis got in touch with me the same day to let me know a 2016 Optima was coming in, and he would sell it to me for the same price. The closing process went smoothly and I couldn't be happier with my new car. I would highly recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
Salesman Michael Davis and the finance team were friendly, professional, knowledgeable and efficient. We went for a used car but with the rebate offer left with a new Kia!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My first car
I tried several other dealerships before I went to Laurel Kia and I was extremely satisfied with my visit. Pamela Jackson was a spectacular saleswoman who not only sold me my very first car but also made it so I could understand the whole process better and she even went the extra mile with helping me get car insurance as well despite the whole process taking about 4 hours or so, I would recommend her to anyone looking for car as well as the saleswoman who would go above and beyond for them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sean Prather
Sean Prather is the best salesman I/we have dealt with in the past 30 years...I/we will tell our family and friends to visit Laurel Kia and ask for Sean
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brought A New Car
This was my fourth time buying a Kia Soul from Laurel Kia Dealership. My regular salesman, Jamal, was not on duty this time. I missied seeing him and getting expertise service. However, this time Pam was there to assist me in the purchase of a 2018 Kia Soul. I was very satisfied with her and she is very friendly, a very good talker and sales person. Thanks to Alex and Lesia for handling the transaction and closing out the deal. I drove away feeling very satisfied especially for the good communication.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional
Michael was very thorough and caring. He makes sure he gets the job done while satisfying your needs. I would most definitely recommend him to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Buying A New Car
Our experience with Laurel Kia was outstanding. The consultant that recommend us to was Sean Prather. We couldn't have pick a better salesman if could have pick it ourselves. We told what what kind of car we wanted and the color and it was waiting for us when we got there. Sean made the whole transaction smooth and easy. He didn't pressure us, we answer all of your questions, we took us step by step. It was by far the best experience dealing with a dealership I ever had. I would recommend Laurel Kia and Mr.Sean Prather to my friends and family. Thank you Sean, Steve and Celia Beamon
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car