Reviews
Love my Kia Optima and Car Salesman!
I went into Kia on Saturday and purchased a brand new Optima! Best customer Service! Sean Prather provided excellent customer service and all the other employees are super friendly and inviting. The process was easy and they have a large selections of cars. Fair trade-in value. :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Beware
Beware of what the sales person states your vehicle options are and what is included in maintenance plans. We were told that we had a wireless phone charger and when it didn't work that the problem was our out dated phones. After 4 or 5 days we were then told that our car didn't have that optiom
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Bought a new Kia Sorento
We had a wonderful experience with Pierce. He was not the typical, pushy sales guy. He is honest and humble and knows about the cars. He wants the customer to be completely satisfied. Will be telling our friends all about this very positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Enjoying my new Kia Niro!
Jamal was my sales consultant and he found the Niro in the color I wanted even though it’s the end of the season! So happy with my new ride!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great experience
I had a great car buying experience at Laurel KIA. My sales consultants were Sean Prather and Igor Lewis who went above and beyond what i asked for as well as answered any and all questions i had. I would definitely recommend this dealership to friends and family looking to buy a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and Easy buying process
Mike Davis was my salesman and I highly recommend him. He went out of his way to work with me and was willing to present my minor concerns to his manager. The manager and Mike worked with me to get what I needed and the process was very smooth. The truck that I purchased has been great and I would recommend them if you are looking for a reliable dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worth it!
I looked at several makes and had decided on a Toyota Highlander when my husband requested I consider the KIA Sorento. I was prepared to not like it and surprise I loved it!!! Igor sold me on the Sorento and Pierce made the purchase seamless!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Relaxed car search
My intro to this dealership was very welcoming, no pressure . The sales person Darrel ,was very patient ,and readily provided options in accordance with my preference . I was happy that he listened to what my preferences were before offering suggestions , it saved me time in my search . In the end I was extremely satisfied with my purchase , and this was largely due to Darrel's support and guidance and the variety of choices offered at the dealership . Thanks guys !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Salesperson
I was referred to Laurel Kia, Pierce York; Pierce made purchasing my 2018 Kia Optima a great and pleasant experience. He was professional, friendly and communicated well with me. The paperwork was completed in a timely manner. I have purchased cars before it usually take all day, it took less than 2 hours. If your looking for a vehicle, I would highly recommend Laurel Kia, Pierce York.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Car Buying Experience
Had an absolutely wonderful experience! I walked into the dealership a tad unsure of what I was looking for and nervous that the afternoon was going to be a rough experience. Pierce was incredibly patient with me. He talked through what was important to me, we went on a few test drives, and then settled on a car for a price that was more than fair. At the end of the day, I walked away with a car that I love and an experience that was unmatched. I highly recommend the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car