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King Kia Of Laurel

(686 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award 2019 state dealer award 2014 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (301) 200-4816 (301) 200-4816
Used (888) 452-3441 (888) 452-3441
Service (888) 453-9343 (888) 453-9343

Reviews

(686 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of King Kia Of Laurel from DealerRater.

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Love my Kia Optima and Car Salesman!

I went into Kia on Saturday and purchased a brand new Optima! Best customer Service! Sean Prather provided excellent customer service and all the other employees are super friendly and inviting. The process was easy and they have a large selections of cars. Fair trade-in value. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Beware

Beware of what the sales person states your vehicle options are and what is included in maintenance plans. We were told that we had a wireless phone charger and when it didn't work that the problem was our out dated phones. After 4 or 5 days we were then told that our car didn't have that optiom

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought a new Kia Sorento

We had a wonderful experience with Pierce. He was not the typical, pushy sales guy. He is honest and humble and knows about the cars. He wants the customer to be completely satisfied. Will be telling our friends all about this very positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Enjoying my new Kia Niro!

Jamal was my sales consultant and he found the Niro in the color I wanted even though it’s the end of the season! So happy with my new ride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

I had a great car buying experience at Laurel KIA. My sales consultants were Sean Prather and Igor Lewis who went above and beyond what i asked for as well as answered any and all questions i had. I would definitely recommend this dealership to friends and family looking to buy a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and Easy buying process

Mike Davis was my salesman and I highly recommend him. He went out of his way to work with me and was willing to present my minor concerns to his manager. The manager and Mike worked with me to get what I needed and the process was very smooth. The truck that I purchased has been great and I would recommend them if you are looking for a reliable dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Worth it!

I looked at several makes and had decided on a Toyota Highlander when my husband requested I consider the KIA Sorento. I was prepared to not like it and surprise I loved it!!! Igor sold me on the Sorento and Pierce made the purchase seamless!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Relaxed car search

My intro to this dealership was very welcoming, no pressure . The sales person Darrel ,was very patient ,and readily provided options in accordance with my preference . I was happy that he listened to what my preferences were before offering suggestions , it saved me time in my search . In the end I was extremely satisfied with my purchase , and this was largely due to Darrel's support and guidance and the variety of choices offered at the dealership . Thanks guys !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding Salesperson

I was referred to Laurel Kia, Pierce York; Pierce made purchasing my 2018 Kia Optima a great and pleasant experience. He was professional, friendly and communicated well with me. The paperwork was completed in a timely manner. I have purchased cars before it usually take all day, it took less than 2 hours. If your looking for a vehicle, I would highly recommend Laurel Kia, Pierce York.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best Car Buying Experience

Had an absolutely wonderful experience! I walked into the dealership a tad unsure of what I was looking for and nervous that the afternoon was going to be a rough experience. Pierce was incredibly patient with me. He talked through what was important to me, we went on a few test drives, and then settled on a car for a price that was more than fair. At the end of the day, I walked away with a car that I love and an experience that was unmatched. I highly recommend the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.