Reviews
Tae was truly awesome, friendly & knowlegeavle. He...
Tae was truly awesome, friendly & knowlegeavle. He & Moe made sure I get the best deal. My family & friends will definitely be returning & I highly recommend getting your next here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was the "BEST" car buying experience...
This was the "BEST" car buying experience EVER!! Very genuine,caring and honest and make you feel like family. I would recommend and buy from them again. They did not play games or give you gimmicks like you usually experience at other dealerships. The pricing was the best out of three other dealerships I visited. I can not say enough great things. My husband and I are "VERY HAPPY" with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jamal Was Exceptional! He did a great job finding exactly...
Jamal Was Exceptional! He did a great job finding exactly what I wanted at the price I wanted to pay. The vehicle is great My mechanic Checked out and could not find a thing wrong with it. This will be a excellent vehicle for me. They handled the financing quickly and got me approved at an excellent rate. I picked up the vehicle the next day and it is perfect for us. Thank you so much for doing a great job. I highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a great experience at laurel Kia. Andrew took care...
Had a great experience at laurel Kia. Andrew took care of us and got both my wife and myself into the cars we wanted on the same day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jamal was awesome when I purchased my 2014 Kia Sorento. ...
Jamal was awesome when I purchased my 2014 Kia Sorento. He pulled up every car for me to test drive until I made my final decision. He made the deal easy and hassle free and he is very friendly. I never felt rushed or pushed into buying anything. I got a great deal and it went faster than I would have expected. He set up my phone fror the Bluetooth connectivity and made sure that I was comfortable before leaving the lot. I would recommend Jamal to anyone looking for a new or pre-owned vehicle. I will be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I visited Laurel Kia for an Optima and was impressed by...
I visited Laurel Kia for an Optima and was impressed by the absolute courteousness of the sales person I worked with there, Jamal Allen. Jamal paid close attention to exactly what I wanted. He was extremely personable, listened to me intently and in a way that didn't make me nervous or anxious. Not only that, he was extremely professional, and fun all at the same time. Most importantly, Jamal offered me the BEST deal that I ever got of any of the dealerships!! He made it so inviting that I could not walk out the door!!! I was also impressed by the cohesiveness of all the staff there and the management leadership. The manager was not pushy and was very respectful of each customer as was Jamal of me. Additionally, they offered me the best financing deal and their finance guy, Alex, was thorough in his work as well! I visited so many dealerships and was most impressed with Jamal Allen's work and the dealership overall. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Three days prior to my visit to Kia, my sister had...
Three days prior to my visit to Kia, my sister had purchased a new car from KIA-Laurel. She came home bubbling over about the purchase of her new car & the great deal she had scored! I found it hard believe, so I had to pay them a visit, and check it out for myself.... WELL!! Let me tell you, she was NOT exaggerating!! It was my intent to look around, and possibly make a trade on my 2007 Hyundai. A few hours later, I was walking out of the door with not one, but TWO brand-spanking-new 2013 KIA OPTIMA'S!! I can still hardly believe it! And I owe it all to MR. ANDREW ORTIZ! This is my 4th new car ever purchased, and NEVER....I MEAN NEVER, have I ever received such outstanding service! Andrew was very kind, patient, professional and just a fun guy to buy a car from. He was also very knowledgeable about every detail of my 2 new cars, and he took the time to show myself and my daughter all of the cool gadgets that the Optima has to offer. During this same visit, I had the pleasure of handling the "financial piece" with MOE. Moe sat with me over an hour after the store had closed, discussing all of my financial options. He was also extremely patient & kind, and would not let me leave, until he knew I was absolutely comfortable with the payment arrangements he set forth. IF YOU ARE LOOKING FOR A CAR, I URGE YOU STOP BY LAUREL KIA! TRUST ME.....YOU'LL BE GLAD YOU DID!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I WENT TO THE DEALERSHIP AND ANDREW ORTIZ MET ME OUTSIDE...
I WENT TO THE DEALERSHIP AND ANDREW ORTIZ MET ME OUTSIDE LOOKING AT CARS. HE WAS VERY PROFESSIONAL AND VERY NICE. THEY DID NOT HAVE THE CAR ON THE LOT THAT I WANTED IN THE COLOR I WANTED SO ANDREW ORTIZ AND STEVE YORK WORKED WITH ME AND WAS PATIENT WHILE I TRIED TO DECIDE WHAT COLOR I WANTED. A COUPLE DAYS LATER I DECIDED THAT I WANTED AWD AND THEY LOCATED THE COLOR I WANTED . I PICKED THE CAR UP A WEEK LATER AND HAVE BEEN HAPPY EVER SINCE WITH THE SERVICE ANDREW PROVIDED.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had the best salesperson in the DMV (Delaware,...
I had the best salesperson in the DMV (Delaware, Maryland, Virginia) area! My mom and I visited Laurel Kia where Andrew Ortiz became our attentive salesperson. We weren't looking for anything in particular, but needed to trade out of our car into a new car. Andrew was extremely knowledgeable, professional, and accommodating while inquiring about our wants and needs of our new car. He knew that we were trying to stay within a certain price range and he did his best to not only meet but exceed our expectations. "Moe" in Finance was also very knowledgeable and professional. He worked very hard to make sure we were comfortable with our new car payment and took the time to explain all of the terms and conditions of our contract. We love our new car and can never thank Andrew and Moe enough!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful and courteous sales staff, no pressure at...
Very helpful and courteous sales staff, no pressure at all, they tried in every way to get to the payment I needed while offering me the best vehicle choices.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car